Article

Understanding experience in interactive systems

Authors:

Katja BattarbeeAuthors Info & Claims

DIS '04: Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques

Pages 261 - 268

https://doi.org/10.1145/1013115.1013152

Published: 01 August 2004 Publication History

Abstract

Understanding experience is a critical issue for a variety of professions, especially design. To understand experience and the user experience that results from interacting with products, designers conduct situated research activities focused on the interactions between people and products, and the experience that results. This paper attempts to clarify experience in interactive systems. We characterize current approaches to experience from a number of disciplines, and present a framework for designing experience for interactive system. We show how the framework can be applied by members of a multidisciplinary team to understand and generate the kinds of interactions and experiences new product and system designs might offer.

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Index Terms

Understanding experience in interactive systems
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  1. Document types

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cover image ACM Conferences

DIS '04: Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques

August 2004

390 pages

ISBN:1581137877

DOI:10.1145/1013115

Conference Chairs:
David Benyon
Napier University
,
Paul Moody
IBM
,
Program Chairs:
Daniel Gruen
IBM
,
Irene McAra-McWilliam
Royal College of Art

Copyright © 2004 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 01 August 2004

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