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Customer relations management: service operations: human fatigue risk simulations in 24/7 operations

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Martin Moore-EdeAuthors Info & Claims

WSC '03: Proceedings of the 35th conference on Winter simulation: driving innovation

Pages 1838 - 1842

Published: 07 December 2003 Publication History

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Abstract

A Circadian Alertness Simulator (CAS) is presented as an interactive tool for assessing sleep behavior and fatigue risk in 24/7 operations. The simulation model uses as input sleep-wake data and information about individual sleep characteristics (short vs. long sleeper, morning type vs. evening type, napper vs. non-napper). The validation of the CAS model was based on a figure of merit function reflecting the model's ability to minimize the difference between reported and predicted sleep data. The purpose of the alertness model is the assessment of work schedules in terms of fatigue risk.

References

[1]

Banks J., 1998. Handbook of Simulation. John Wiley & Sons, Inc.

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Daan S, Beersma DG, Borbely A. 1984. Timing of human sleep: recovery process gated by a circadian pacemaker. Am. J. Physiol; 246: R161-R178.

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Gilchrist W. 1976. Statistical Forecasting, John Wiley & Sons, Ltd. 1976

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Moore-Ede M., Heitmann A., Croke D., Guttkuhn R., Trutschel U., Aguirre A. 2003 in press. Circadian Alertness Simulator for Fatigue Risk Assessment in Transportation: Application to Reduce Frequency and Severity if Truck Accidents, Aviation, Space and Environmental Medicine

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Sun RSong WLi JTian W(2014)Study on a Model of Flight Fatigue Dynamic Risk Index11th International Conference on Engineering Psychology and Cognitive Ergonomics - Volume 853210.1007/978-3-319-07515-0_38(375-386)Online publication date: 22-Jun-2014
https://dl.acm.org/doi/10.1007/978-3-319-07515-0_38

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WSC '03: Proceedings of the 35th conference on Winter simulation: driving innovation

December 2003

2094 pages

ISBN:0780381327

General Chair:
David Ferrin
Naperville, IL
,
Program Chair:
Douglas J. Morrice
The University of Texas at Austin, Austin, TX

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Winter Simulation Conference

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Published: 07 December 2003

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IIE
INFORMS/CS
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IEEE/SMCS

WSC03: Winter Simulation Conference 2003

December 7 - 10, 2003

Louisiana, New Orleans

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WSC '03 Paper Acceptance Rate 128 of 189 submissions, 68%;

Overall Acceptance Rate 3,413 of 5,075 submissions, 67%

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Sun RSong WLi JTian W(2014)Study on a Model of Flight Fatigue Dynamic Risk Index11th International Conference on Engineering Psychology and Cognitive Ergonomics - Volume 853210.1007/978-3-319-07515-0_38(375-386)Online publication date: 22-Jun-2014
https://dl.acm.org/doi/10.1007/978-3-319-07515-0_38

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The Logical Operations on Relations, Scales and Concept Lattices

Service operation classification for risk management

Cutting the energy bills of Internet Service Providers and telecoms through power management

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