Collaborative knowledge management supporting mars mission scientists

ABSTRACT

This paper describes the design and deployment of a collaborative software tool, designed for and presently in use on the Mars Exploration Rovers (MER) 2003 mission. Two central questions are addressed. Does collaborative content like that created on easels and whiteboards have persistent value? Can groups of people jointly manage collaboratively created content? Based on substantial quantitative and qualitative data collected during mission operations, it remains difficult to conclusively answer the first question while there is some positive support for the second question. The MER mission provides a uniquely rich data set on the use of collaborative tools.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Computer-supported cooperative work

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Evaluation/methodology; Collaborative computing

General Terms:
Design, Human Factors, Measurement

Keywords:
collaboration, knowledge management