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An on-line purchasing and decision support system for distributed retail chain stores

Published: 25 March 2004 Publication History

Abstract

This paper looks into how integrating on-line purchasing with inventory management system for distributed retail chain stores can automate and aid the process of decision-making in relation to on-line product sales and distribution. It extends the work done in [1], to include not only on-demand and automatic communication between the retail chain store's head office and point-of-sale (POS) outlets, but also to include on-line purchasing capabilities for home users. The application uses distributed databases to store information relevant to customers, products and product transactions at different geographical locations. The system is designed to facilitate the management process between the head office and the POS outlets: it aids top-level management to make the right business decisions in terms of the right products being distributed at the right location and at the right time, and also products ordered by home users to be sent by the right POS outlet, and it aids low-level employees to manage the daily business transactions of each POS outlet efficiently.

References

[1]
Azwina M. Yusof, Chor Sai Kan, "An Electronic Commerce based Decision Support System for Distributed Retail Chain Stores", WSEAS Transactions on Communications, Issue 1, Volume 3, January 2004, pp. 110--116
[2]
Walmart homepage, http://www.walmart.com/ {access July 2004}
[3]
TESCO homepage, http://www.tesco.net/ {access July 200404}
[4]
Sainsbury homepage, http://www.sainsbury.co.uk/ {access July 2004}
[5]
Jaya Jusco's homepage, http://www.jusco.com.my/JuscoHome/index.php {access July 2004}
[6]
7-eleven homepage, http://www.7-eleven.com/ {access July 2004}
[7]
Dubelaar C., Chow G., and Larson Paul D., "Chain Store Inventory: A Cross Sectional Evaluation", University of New South Wales School of Marketing Working Paper, ISSN 1324-681X, ISBN 0 7334 0570 3, 1999.
[8]
Copacino, William C., Supply Chain Management: The Basics and Beyond, Boca Raton, FL. St. Lucie Press, 1997
[9]
Harvey Philips, "E-commerce shortens the supply chain", New Zealand Manufacturer, Wellington, Sept/Oct1999, pp. 12--13
[10]
Suzette Hill, "Supply chain management in the age of e-commerce", Apparel Industry Magazine, Atlanta, March 1999, pp. 60--63
[11]
Rainer Alt., Karl Maria Grunauer and Christian Reichmayr, "Interaction of Electronic Commerce and Supply Chain Management - Insights from 'The Swatch Group'", Proceedings of the 33rd Hawaii International Conference on System Science (CD-ROM), 2000
[12]
Nevill, Steven J., David G. Rush and Dorothy W. Sadd, "Real-World Examples of Inventory Effectiveness", Supply Chain Management Review, Vol. 2, No. 3, pp. 39--46
[13]
Rhind, Graham, "A Guide to International Address Management", March 2001 http://www.grcdi.nl/international address management_guide.pdf {access July 2004}

Cited By

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  • (2018)Data Mining Approach to Decision Support in Social WelfareInformation Retrieval and Management10.4018/978-1-5225-5191-1.ch081(1783-1802)Online publication date: 2018
  • (2014)Data Mining Approach to Decision Support in Social WelfareInternational Journal of Business Intelligence Research10.4018/ijbir.20140401035:2(39-61)Online publication date: Apr-2014
  • (2007)AIMProceedings of the 2007 international conference on Advances in rule interchange and applications10.5555/1785383.1785413(232-241)Online publication date: 25-Oct-2007

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cover image ACM Other conferences
ICEC '04: Proceedings of the 6th international conference on Electronic commerce
March 2004
684 pages
ISBN:1581139306
DOI:10.1145/1052220
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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  • ICEC: International Center for Electronic Commerce

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 March 2004

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Author Tags

  1. chain stores
  2. decision support system
  3. distributed database
  4. e-commerce
  5. retail

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Cited By

View all
  • (2018)Data Mining Approach to Decision Support in Social WelfareInformation Retrieval and Management10.4018/978-1-5225-5191-1.ch081(1783-1802)Online publication date: 2018
  • (2014)Data Mining Approach to Decision Support in Social WelfareInternational Journal of Business Intelligence Research10.4018/ijbir.20140401035:2(39-61)Online publication date: Apr-2014
  • (2007)AIMProceedings of the 2007 international conference on Advances in rule interchange and applications10.5555/1785383.1785413(232-241)Online publication date: 25-Oct-2007

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