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E-government and NPM: a perfect marriage?

Published: 25 March 2004 Publication History

Abstract

E-Government and New Public Management (NPM) are two concepts that are often used in discussions about modernizing government. Both concepts refer to various forms of reform of the public sector and, at least to a certain degree, address the same problems public administration is nowadays confronted with (lack of accountability, underperformance and diminished level of legitimacy, to name a few).The fact that e-government and new public management address the same problems does not imply that the contents of these concepts indeed overlap. Both concepts comprise heterogeneous elements and multiple dimensions; intuitively, some of these elements may be understood as overlapping, but a clear conceptual framework indicating where new public management and E-government overlap and reinforce one another, is lacking.Based on theoretical and empirical evidence, a framework for classification of reforms is presented. The framework highlights various types of reforms, and identifies requirements for architectures and accountability routes in technological and institutional reforms.

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    cover image ACM Other conferences
    ICEC '04: Proceedings of the 6th international conference on Electronic commerce
    March 2004
    684 pages
    ISBN:1581139306
    DOI:10.1145/1052220
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    Published: 25 March 2004

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    1. e-government
    2. new public management
    3. virtual organizations

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    • (2024)Influences on e‐governance in Africa: A study of economic, political, and infrastructural dynamicsPublic Administration10.1111/padm.13013Online publication date: 25-Jun-2024
    • (2022)TOWARD VALUE CREATION IN LOCAL AUTHORITIES: THE ROLE OF INFORMATION AND COMMUNICATION TECHNOLOGIESBusiness, Management and Economics Engineering10.3846/bmee.2022.1752620:02(358-388)Online publication date: 30-Dec-2022
    • (2022)Digitally Networked Social Services: Mapping the National Disability Insurance Scheme (NDIS) online network in Queensland, AustraliaJournal of Social Policy10.1017/S0047279422000691(1-25)Online publication date: 12-Aug-2022
    • (2022)Transparency, Digitalization and CorruptionUnderstanding and Fighting Corruption in Europe10.1007/978-3-030-82495-2_6(97-126)Online publication date: 1-Jan-2022
    • (2021)Educational Decentralisation and the Rise of the New Managerial State: The Case of Surabaya CityThe Politics of Educational Decentralisation in Indonesia10.1007/978-981-16-6901-9_7(209-245)Online publication date: 11-Dec-2021
    • (2020)E-Government in Russia: Plans, Reality, and Future OutlookThe Palgrave Handbook of Digital Russia Studies10.1007/978-3-030-42855-6_3(33-51)Online publication date: 16-Dec-2020
    • (2015)Living apart togetherTransforming Government: People, Process and Policy10.1108/TG-09-2014-00409:4(545-562)Online publication date: 19-Oct-2015
    • (2011)Infrastructure and standards in Thai digital governmentProceedings of the 2011 iConference10.1145/1940761.1940813(379-386)Online publication date: 8-Feb-2011
    • (2010)Extending Virtual Organizations in the Public SectorProceedings of the 2010 43rd Hawaii International Conference on System Sciences10.1109/HICSS.2010.205(1-10)Online publication date: 5-Jan-2010
    • (2009)Assessing alignment of an e-government project in the context of a developing countryProceedings of the 2009 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists10.1145/1632149.1632174(193-202)Online publication date: 12-Oct-2009
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