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Detecting and supporting known item queries in online public access catalogs

Published: 07 June 2005 Publication History

Abstract

When users seek to find specific resources in a digital library, they often use the library catalog to locate them. These catalog queries are defined as known item queries. As known item queries search for specific resources, it is important to manage them differently from other search types, such as area searches. We study how to identify known item queries in the context of a large academic institution's online public access catalog (OPAC), in which queries are issued via a simple keyword interface. We also examine how to recognize when a known item query has retrieved the item in question. Our approach combines techniques in machine learning, language modeling and machine translation evaluation metrics to build a classifier capable of distinguishing known item queries and correctly classifies titles for whether they are the known item sought with an 80% and 95% correlation to human performance, respectively on each task. To our knowledge, this is the first report of such work, which has the potential to streamline the user interface of both OPACs and digital libraries in support of known item searches.

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Cited By

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  • (2017)Users and uses of a global union catalogJournal of the Association for Information Science and Technology10.1002/asi.2370868:9(2166-2181)Online publication date: 1-Sep-2017
  • (2016)Towards Better Understanding of Academic SearchProceedings of the 16th ACM/IEEE-CS on Joint Conference on Digital Libraries10.1145/2910896.2910922(111-114)Online publication date: 19-Jun-2016
  • (2009)Message and messenger: The carrier effect on judgments of credibilityProceedings of the American Society for Information Science and Technology10.1002/meet.2008.145045033345:1(1-13)Online publication date: 3-Jun-2009
  • Show More Cited By

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      cover image ACM Conferences
      JCDL '05: Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries
      June 2005
      450 pages
      ISBN:1581138768
      DOI:10.1145/1065385
      • General Chair:
      • Mary Marlino,
      • Program Chairs:
      • Tamara Sumner,
      • Frank Shipman
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      Published: 07 June 2005

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      Author Tags

      1. known item queries
      2. query language model
      3. query types

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      Cited By

      View all
      • (2017)Users and uses of a global union catalogJournal of the Association for Information Science and Technology10.1002/asi.2370868:9(2166-2181)Online publication date: 1-Sep-2017
      • (2016)Towards Better Understanding of Academic SearchProceedings of the 16th ACM/IEEE-CS on Joint Conference on Digital Libraries10.1145/2910896.2910922(111-114)Online publication date: 19-Jun-2016
      • (2009)Message and messenger: The carrier effect on judgments of credibilityProceedings of the American Society for Information Science and Technology10.1002/meet.2008.145045033345:1(1-13)Online publication date: 3-Jun-2009
      • (2007)Involving users in OPAC interface designProceedings of the 2007 conference on Human interface: Part II10.5555/1766591.1766634(374-383)Online publication date: 22-Jul-2007
      • (2007)A rich OPAC user interface with AJAXProceedings of the 7th ACM/IEEE-CS joint conference on Digital libraries10.1145/1255175.1255239(329-330)Online publication date: 18-Jun-2007
      • (2007)Involving Users in OPAC Interface Design: Perspective from a UK StudyHuman Interface and the Management of Information. Interacting in Information Environments10.1007/978-3-540-73354-6_41(374-383)Online publication date: 2007

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