Monvorath Phongpaibul
ABSTRACT
For almost 10 years there have been attempts in Thailand to improve software quality by adopting western software process improvement models. Only 17 of the 380 companies in Thailand were able to implement software process models that we see here in the US. 14 out of the 17 companies were not able to improve their process to a higher level. Why were companies not successful in implementing these software process models? Did they find other ways to improve quality? The objective of this paper is to analyze the experiences of software developers, project managers and executive managers in implementing these software process models in Thailand. The results will show that cultural differences are a key factor to this problem. Thai people have different cultural values. which we will explore further in this paper.
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Index Terms
- Improving quality through software process improvement in Thailand: initial analysis
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