The integration mechanism of IT outsourcing partnership

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The integration mechanism of IT outsourcing partnership

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ACM International Conference Proceeding Series; Vol. 113 archive
Proceedings of the 7th international conference on Electronic commerce table of contents

Xi'an, China

SESSION: Poster papers table of contents

Pages: 801 - 803

Year of Publication: 2005

ISBN:1-59593-112-0

Authors

Bo Yang	Renmin University of China, Beijing, PRC
Hongjiao Fu	Renmin University of China, Beijing, PRC
Meiyun Zuo	Renmin University of China, Beijing, PRC

Publisher

ACM New York, NY, USA

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Downloads (6 Weeks): 21, Downloads (12 Months): 173, Citation Count: 1

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ABSTRACT

In the latest 15 years, the use of IT outsourcing has exploded. With fast changing business environment and IT environment, the relationship between the clients and vendors are evolving from market type of buyer-seller relationship to partnership relationship. Partnership outsourcing has been the trend of IT outsourcing. Some scholar identified five levels of integration for succeed strategic alliance: strategic integration, tactical integration, operational integration, interpersonal integration and cultural integration. We think the five levels integration is also important to the success of partnership outsourcing, but they're not enough. Besides the five levels integration, we should add knowledge integration that is also very important to the success of IT outsourcing partnership. This paper is to discuss all the six levels integration in IT outsourcing partnership. And concluding that only when the client and vendor implement tightly integrate at all the six levels, the partnership can run smoothly, and the client and the vendor can achieve sufficient communication, cooperation and control to the partnership.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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	2	Robert Klepper , Wendell O. Jones, Outsourcing information technology, systems and services, Prentice-Hall, Inc., Upper Saddle River, NJ, 1998
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	4	Lee, J. N. and Kim, Y. G, ""Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation", Journal of Management Information Systems, 15 (4), 1999 Spring, pp. 29--61.
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	6	Kevin J. Davis, "IT Outsourcing Relationships: An Exploratory Study of Inter-organizational Control Mechanisms"., Harvard University Graduate School of Business Administration.