skip to main content
10.1145/1089551.1089725acmotherconferencesArticle/Chapter ViewAbstractPublication PagesicecConference Proceedingsconference-collections
Article

The innovation of job environment network and the function of EC in service enterprise

Published: 15 August 2005 Publication History

Abstract

The particularity of service enterprise determines the importance of its innovation on its job environment, which can be carried on through two dimensions: the structure variable and the trend variable of the closer environment. According to the principle idea of stratagem evolution, we can portray three patterns of their innovation and effects: the network integrating innovation which reduces the providing merchants and clients' affective range on service enterprises as well as the uncertainty; the directional cooperative innovation network with the closer environment can found the new value characteristic; the innovation constructed with the environment value network can help find and choose the new providing merchants.

References

[1]
James A Fitzsimmons, Mona J. Fitzsimmons: Service Management: Operations, Strategy and Information Technology, 2nd ed{M}. The McGraw-Hill Companies, Inc. 1998. pp. 23--89.
[2]
Christopher Lovelook, Services Marketing, Prenstice Hall, Inc. 2001, 4th ed. Pp. 55--91.
[3]
Andrew Campbell, Kathleen Sommers Luchs :Strategic synergy, 2nd Edition P.R. china, 2000{M}, pp. 28--40
[4]
Inkpen, A. C. (1996). Creating knowledge through collaboration. California Management Review{J}, 39, 123--140.
[5]
Tanscha, J, P., Randall, D. and Mccullough, J., (1988): A services marketing management model: Journal of services marketing {J}, vol.2 winter, pp.31--38.
[6]
Davidow, W. H., and B. Uttal (1989): Service companies: focus or falter, Harvard Business Review{J} July --- August, pp. 77--85.
[7]
Baghdadi, Youcef, "ABBA: an architecture for deploying business-to-business electronic commerce applications", Electronic Commerce Research and Applications, Vol: 3, Issue: 2, Summer, 2004, pp. 190--212
[8]
Chandrasekar, S.; Shaw, M. J., "A study of the value and impact of B2B electronic commerce: the case of web-based procurement" Int. J. Electron. Commerce 2002 pp. 19--40
[9]
Huang. Y, Chung J. Y., "A Web services-based framework for business integration solutions" J. Electron. Commerce Res. Appl. 2003 pp. 15--26
[10]
Roth, M. A.; Wolfson, D. C.; Kleewein, J. C.; Nelin, C. J., "Information integration: A new generation of information technology" IBM Syst. J. 2002 pp. 563--577
[11]
Steinfield. C.; Kraut, R.; Plummer, A., "The impact of inter-organizational networks on buyer-seller relationships" J. Comput. Mediat. Commun. 1995

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
ICEC '05: Proceedings of the 7th international conference on Electronic commerce
August 2005
957 pages
ISBN:1595931120
DOI:10.1145/1089551
  • Conference Chairs:
  • Qi Li,
  • Ting-Peng Liang
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 15 August 2005

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. innovation network
  2. service enterprises
  3. the closer environment

Qualifiers

  • Article

Acceptance Rates

Overall Acceptance Rate 150 of 244 submissions, 61%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • 0
    Total Citations
  • 151
    Total Downloads
  • Downloads (Last 12 months)0
  • Downloads (Last 6 weeks)0
Reflects downloads up to 07 Jan 2025

Other Metrics

Citations

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media