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Case study for OZCHI 2005

Published:21 November 2005Publication History

ABSTRACT

Australians have little understanding of our complex aged care system, and a tendency to hide from aged care until some emergency forces us to face it. When this happens, we quickly discover that the available information is fragmented and confusing. This case study discusses the development of Aged Care Choices, a new 'shopfront' for the entire spectrum of government-funded aged care services. Information rich and highly interactive, Aged Care Choices was developed with a strong consumer focus, based on a solid market research foundation.

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          OZCHI '05: Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
          November 2005
          431 pages
          ISBN:1595932224

          Publisher

          Computer-Human Interaction Special Interest Group (CHISIG) of Australia

          Narrabundah, Australia

          Publication History

          • Published: 21 November 2005

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