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Misuse and abuse of interactive technologies

Published: 21 April 2006 Publication History

Abstract

The goal of this workshop is to address the darker side of HCI by examining how computers sometimes bring about the expression of negative emotions. In particular, we are interested in the phenomenon of human beings abusing computers. Such behavior can take many forms, ranging from the verbal abuse of conversational agents to physical attacks on the hardware. In some cases, particularly in the case of embodied conversational agents, there are questions about how the machine should respond to verbal assaults. This workshop is also interested in understanding the psychological underpinnings of negative behavior involving computers. In this regard, we are interested in exploring how HCI factors influence human-to-human abuse in computer-mediated communication. The overarching objective of this workshop is to sketch a research agenda on the topic of the misuse and abuse of interactive technologies that will lead to design solutions capable of protecting users and restraining disinhibited behaviors.

References

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Carroll, J.M. and Thomas, J.C. Fun. SIGCHI Bulletin, Vol. 19: 3 (1988) 21--24.
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Norman, D.A. Emotion and Design: Atrractive Things Work Better. Interactions, Vol. 4: (2002) 36--42.
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Wensveen, S., Overbeeke, K., Djajadiningrat, T., and Kyffin, S. Freedom of Fun, Freedom of Interaction. Interactions, Vol. 11: 4 (2004) 59 -- 61.
[4]
Angeli, D.A., Brahnam, S., and Wallis, P. Abuse: The Darker Side of Human Computer Interaction. Interact 2005. Rome, Italy:(2005) 91--92.
[5]
Angeli, D.A. and Carpenter, R. Stupid Computer! Abuse and Social Identity. Abuse: The Dark Side of Human-Computer Interaction:(2005) 19--25.
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Bickmore, T. and Picard, R. Establishing and Maintaining Long-Term Human-Computer Relationships. ACM Transactions on Computer Human Interaction (ToCHI), Vol. 12: 2 (2005) 293--327.
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Duck, S. Talking Relationships into Being. Journal of Social and Personal Relationships, Vol. 12: 4 (1995) 535--540.

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cover image ACM Conferences
CHI EA '06: CHI '06 Extended Abstracts on Human Factors in Computing Systems
April 2006
1914 pages
ISBN:1595932984
DOI:10.1145/1125451
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 April 2006

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Author Tags

  1. abuse
  2. disinhibition
  3. machine violence
  4. mediated verbal abuse
  5. user aggression

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CHI06
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CHI06: CHI 2006 Conference on Human Factors in Computing Systems
April 22 - 27, 2006
Québec, Montréal, Canada

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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  • (2024)Robot Ethics for Interaction with Humanoid, AI-Enabled, and Expressive RobotsThe Cambridge Handbook of the Law, Policy, and Regulation for Human–Robot Interaction10.1017/9781009386708.025(393-407)Online publication date: 7-Dec-2024
  • (2024)Ethics, Culture, and Values Impacted by Human–Robot InteractionsThe Cambridge Handbook of the Law, Policy, and Regulation for Human–Robot Interaction10.1017/9781009386708.024(391-604)Online publication date: 7-Dec-2024
  • (2024)Exploring the Dark Corners of Human-Chatbot Interactions: A Literature Review on Conversational Agent AbuseChatbot Research and Design10.1007/978-3-031-54975-5_11(185-203)Online publication date: 13-Mar-2024
  • (2023)Discrimination against robots: Discussing the ethics of social interactions and who is harmedPaladyn, Journal of Behavioral Robotics10.1515/pjbr-2022-011314:1Online publication date: 5-May-2023
  • (2023)The space of user aggression in Human-Robot InteractionProceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter10.1145/3605390.3605402(1-13)Online publication date: 20-Sep-2023
  • (2023)Process of Escalating Robot Abuse in ChildrenInternational Journal of Social Robotics10.1007/s12369-023-00987-115:5(835-853)Online publication date: 13-Apr-2023
  • (2023)Towards Diversity, Equity, and Inclusion in Human-Robot InteractionHuman-Computer Interaction10.1007/978-3-031-35602-5_1(3-17)Online publication date: 9-Jul-2023
  • (2021)Commercial ERP Chatbots : Conversational Intelligence Agents' Performance Analysis, User experience Benchmarks, and Quality StandardsInternational Journal of Scientific Research in Science, Engineering and Technology10.32628/IJSRSET219415(69-77)Online publication date: 1-Jul-2021
  • (2021)What’s to bullying a bot?Interaction Studies. Social Behaviour and Communication in Biological and Artificial SystemsInteraction Studies / Social Behaviour and Communication in Biological and Artificial SystemsInteraction Studies10.1075/is.20002.kei22:1(55-80)Online publication date: 17-Sep-2021
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