The impact of task on the usage of web browser navigation mechanisms

ABSTRACT

In this paper, we explore how factors such as task and individual differences influence the usage of different web browser navigation mechanisms (e.g., clicked links, bookmarks, auto-complete). We conducted a field study of 21 participants and logged detailed web browser usage. Participants were asked to categorize their web usage according to the following schema: Fact Finding, Information Gathering, Browsing, and Transactions. Using this data, we have identified three factors that play a role in the use of navigation mechanisms: task session, task type, and individual differences. These findings have implications for the future design of new and improved web navigation mechanisms.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.4 Hypertext/Hypermedia
          Subjects: Navigation

Additional Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.3 Information Search and Retrieval
      H.3.5 On-line Information Services
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.4 Hypertext/Hypermedia
          Subjects: User issues

General Terms:
Design, Human Factors

Keywords:
field study, navigation, navigation mechanism, task, web browser, web usage