Developing a youth-services information system for city and county government: experiments in user-designer collaboration

ABSTRACT

Research on user participation in computer applications, including digital-government applications, emphasizes the need to engage users as collaborators or partners in software-design processes. The Connected Kids youth-services information system for city and county government is a product of ongoing experiments in user-designer-programmer collaboration in the development of system specifications and prototypes and a functional working model, still in process of modification in response to user needs and creative user-designer-programmer innovations.

REFERENCES

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INDEX TERMS

Primary Classification:
  J. Computer Applications
  J.4 SOCIAL AND BEHAVIORAL SCIENCES

General Terms:
Design, Experimentation, Theory

Keywords:
city government, co-design, collaboration, communication, cooperative design, county government, digital government, information system, participatory design, user-centered design, youth services