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ABSTRACT
This bird-of-a-feather session attempts to break interdisciplinary ground in the context of work content, workflow, and work context analysis in Digital Government. The authors argue that using and connecting multiple theories and disciplines might yield more robust results and deeper understanding of the Digital Government evolution than strictly disciplinary research.
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INDEX TERMS
Primary Classification:
K.
Computing Milieux
K.4
COMPUTERS AND SOCIETY
Additional Classification:
D.
Software
D.2
SOFTWARE ENGINEERING
D.2.11
Software Architectures
Subjects:
Domain-specific architectures
K.
Computing Milieux
K.4
COMPUTERS AND SOCIETY
K.4.2
Social Issues
K.4.3
Organizational Impacts
K.4.4
Electronic Commerce
General Terms:
Design,
Human Factors,
Theory
Keywords:
actor-network theory,
business process analysis,
cognitive systems engineering,
cognitive work analysis,
information systems,
institutional theory,
soft systems methodology,
stakeholder theory,
structuration theory,
system dynamics,
work content,
work context,
workflow
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