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Mandala: supporting social presence and interaction in the Chinese home

Published: 28 April 2007 Publication History

Abstract

Multiple factors lead social software to be unevenly adopted by differing age segments in urban China. This paper presents user research to understand the discrepancy between parents and their children and attempts to address them with the design of an information appliance. The appliance uses novel techniques to magnify and emphasize unidirectional social presence data so as to comply with cultural social protocol. It attempts to support interaction ranging from peripheral awareness to real-time conversation. Initial reactions to the design are also presented.

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References

[1]
Erickson, T. and Kellogg, W. A. (2000). Social translucence: an approach to designing systems that support social processes. ACM Trans. Comput.-Hum. Interact. 7, 1 (Mar. 2000).
[2]
Hindus, D., Mainwaring, S. D., Leduc, N., Hagström, A. E., and Bayley, O. (2001). Casablanca: designing social communication devices for the home. In Proceedings of CHI '01.
[3]
Mankoff, J., Dey, A. K., Hsieh, G., Kientz, J., Lederer, S., and Ames, M. (2003). Heuristic evaluation of ambient displays. In Proceedings of CHI '03.
[4]
Santana, P. C., Rodríguez, M. D., González, V. M., Castro, L. A., and Andrade, Á. G. 2005. Supporting emotional ties among Mexican elders and their families living abroad. In Proceedings of CHI '05.
[5]
Sellen, A., Harper, R., Eardley, R., Izadi, S., Regan, T., Taylor, A., & Wood, K. (2006). Situated messaging in the home. In Proceedings of CSCW '06.
[6]
McPhail, S. (2002). Buddy Bugs: A Physical User Interface for Windows Instant Messenger. In Proceedings of Skigraph '02.

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    cover image ACM Conferences
    CHI EA '07: CHI '07 Extended Abstracts on Human Factors in Computing Systems
    April 2007
    1286 pages
    ISBN:9781595936424
    DOI:10.1145/1240866
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 28 April 2007

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    Author Tags

    1. China
    2. cross-cultural design
    3. information appliance
    4. peripheral awareness
    5. social presence

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    CHI EA '07 Paper Acceptance Rate 212 of 582 submissions, 36%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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