Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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	12	Kling, R. Computerization and sociai transformations. Science, Tech. Human Values 16, 3 (Summer, 1991), 342-367.
	13	Kling, R. and lacono, S, The mobilization of support for Computerization: The role of computerization movements. Social Problems, 35, 3 (june 1988),226-243.
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	15	Herb Krasner , Bill Curtis , Neil Iscoe, Communication breakdowns and boundary spanning activities on large programming projects, Empirical studies of programmers: second workshop, Ablex Publishing Corp., Norwood, NJ, 1987
	16	Kenneth L. Kraemer , Alain Pinsonneault, Technology and groups: assessments of the empirical research, Intellectual teamwork: social and technological foundations of cooperative work, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1990
	17	Constance Perin, Electronic social fields in bureaucracies, Communications of the ACM, v.34 n.12, p.75-82, Dec. 1991  [doi>10.1145/125319.125324]
	18	Judith A. Perrolle, Conversations and trust in computer interfaces, Computerization and controversy: value conflicts and social choices, Academic Press Professional, Inc., San Diego, CA, 1991
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