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Making knowledge work in virtual teams
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Communications of the ACM archive
Volume 50 ,  Issue 11  (November 2007) table of contents
Pages: 85 - 90  
Year of Publication: 2007
ISSN:0001-0782
Authors
Dominic M. Thomas  Emory University, Atlanta, GA
Robert P. Bostrom  University of Georgia, Athens, GA
Marianne Gouge  HCI, Oahu, HI
Publisher
ACM  New York, NY, USA
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abstract   references   index terms   collaborative colleagues  

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ABSTRACT

"I've been working in computers for years, and only the simplest stuff works 90% of the time."---A virtual team leader reflecting on technology facilitation.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Borg, W.R. and Gall, M.D. Educational Research: An Introduction (4th ed.). Longman, New York, NY, 1989.
 
2
Davenport, T.H. Let them all be power users. The HBR List: Breakthrough Ideas for 2005. HBR, Cambridge, MA, Feb. 2005, 41--42.
 
3
 
4
Fivars, G. and Fitzpatrick, R. The Critical Incident Technique Bibliography; www.apa.org/psycinfo/special/cit-full.pdf (accessed May 16, 2004).
 
5
Flanagan, J.C. The critical incident technique. Psychological Bulletin 51, 4 (1954), 327--358.
 
6
McDougall, P. Outsourcers fall short. Information Week. Nov. 22, 2005, 45--55.
 
7
 
8
Thomas, D.M. The Team Leader Technology Facilitation Role in Information Systems Project Virtual Teams. Unpublished dissertation, University of Georgia, Athens, GA, 2005.

Collaborative Colleagues:
Dominic M. Thomas: colleagues
Robert P. Bostrom: colleagues
Marianne Gouge: colleagues