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Mind the face

Published: 22 August 2007 Publication History

Abstract

Images of real people trigger designers to empathise with users. This paper explores the use of visual representations of a person's face in conveying results of user studies to design teams. Several small and large studies with different explorations around the search, choices and use of images are described. The paper concludes with tentative guidelines for selecting and creating effective images of users in design communication.

References

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Jordan, P.: Designing pleasurable products. An Introduction to the New Human Factors. Taylor & Francis, New York (2000)
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  • (2023)The Realness of Fakes: Primary Evidence of the Effect of Deepfake Personas on User Perceptions in a Design TaskInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103096(103096)Online publication date: Jun-2023
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cover image ACM Other conferences
DPPI '07: Proceedings of the 2007 conference on Designing pleasurable products and interfaces
August 2007
532 pages
ISBN:9781595939425
DOI:10.1145/1314161
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 22 August 2007

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Cited By

View all
  • (2024)Situating Empathy in HCI/CSCW: A Scoping ReviewProceedings of the ACM on Human-Computer Interaction10.1145/36870528:CSCW2(1-37)Online publication date: 8-Nov-2024
  • (2024)EmpathiCH: Scrutinizing Empathy-Centric Design Beyond the IndividualExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3636297(1-7)Online publication date: 11-May-2024
  • (2023)The Realness of Fakes: Primary Evidence of the Effect of Deepfake Personas on User Perceptions in a Design TaskInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103096(103096)Online publication date: Jun-2023
  • (2022)Use Cases for Design Personas: A Systematic Review and New FrontiersProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517589(1-21)Online publication date: 29-Apr-2022
  • (2015)Using Online Reviews as Narratives to Evoke Designer’s EmpathyHuman-Computer Interaction – INTERACT 201510.1007/978-3-319-22701-6_22(298-315)Online publication date: 30-Aug-2015
  • (2013)A load of cobbler's childrenCHI '13 Extended Abstracts on Human Factors in Computing Systems10.1145/2468356.2468733(2139-2148)Online publication date: 27-Apr-2013
  • (2010)Fictional characters in participatory design sessionsInteracting with Computers10.5555/1750582.175064122:3(165-175)Online publication date: 1-May-2010
  • (2010)PLEX CardsProceedings of the 3rd International Conference on Fun and Games10.1145/1823818.1823821(28-37)Online publication date: 15-Sep-2010
  • (2010)Fictional characters in participatory design sessions: Introducing the “design alter egos” techniqueInteracting with Computers10.1016/j.intcom.2009.12.00322:3(165-175)Online publication date: May-2010
  • (2009)Design alter egosProceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology10.5555/1671011.1671014(20-28)Online publication date: 1-Sep-2009
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