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Understanding luxury in the premium automotive industry

Published: 22 August 2007 Publication History

Abstract

This paper summarises the findings of investigations to date in understanding what luxury and premiumness mean to the high-end automotive consumer. Existing writings on luxury and premiumness are considered. An exploratory study was carried out in two countries using 309 respondents and 18 prestige cars. A "stream of consciousness" approach was used to capture respondent's views on a selection of vehicles. The codified transcripts were used to identify key differences between the top and bottom rated vehicles, in terms of the nature and quantity of emotional responses elicited. This paper describes some of these key product differences that were self-reported to impact upon a luxury response. Finally, suggestions are made as to the next steps required for this research.

References

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Caronaro, S.: The Pyramid of Luxury and "Democratization" of Luxury (abstract). Designing Designers Conference (2006) http://www.blog.lago.it/deluxe/?p=28
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Danziger, P.: Motivators to Buy Luxury - the Drive for Self-Actualisation. 2Q (2004) http://www.unitymarketingonline.com/reports2/luxury/luxury2Q2004.html
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Eisenstein, P.: Q&A: Ford's Peter Horbury. The Car Connection, Oct 4th (2004) http://www.thecarconnection.com/Auto_News/Daily_Auto_News/QA_Fords_Peter_Horbury.S173.A7618.html
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Sodhani, V.: Target your "truly consuming" homes better with Household Potential Index (HPI) from IRS. http://www.exchange4media.com/e4m/media_matter/matter_130705.asp
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Cited By

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  • (2019)Perceived quality framework in product generation engineering: an automotive industry exampleDesign Science10.1017/dsj.2019.85Online publication date: 13-Jun-2019
  • (2015)Defining Perceived Quality in the Automotive Industry: An Engineering ApproachProcedia CIRP10.1016/j.procir.2015.01.07636(165-170)Online publication date: 2015

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      cover image ACM Other conferences
      DPPI '07: Proceedings of the 2007 conference on Designing pleasurable products and interfaces
      August 2007
      532 pages
      ISBN:9781595939425
      DOI:10.1145/1314161
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      Published: 22 August 2007

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      Author Tags

      1. automotive
      2. customer
      3. luxury
      4. product development

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      View all
      • (2019)Perceived quality framework in product generation engineering: an automotive industry exampleDesign Science10.1017/dsj.2019.85Online publication date: 13-Jun-2019
      • (2015)Defining Perceived Quality in the Automotive Industry: An Engineering ApproachProcedia CIRP10.1016/j.procir.2015.01.07636(165-170)Online publication date: 2015

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