Article

Typology of the experiences

Authors:

Marcos Buccini,

Stephania PadovaniAuthors Info & Claims

DPPI '07: Proceedings of the 2007 conference on Designing pleasurable products and interfaces

Pages 495 - 504

https://doi.org/10.1145/1314161.1314211

Published: 22 August 2007 Publication History

Abstract

The human being does not separate emotion from cognition, even when using or buying a product. This is one of the reasons why product and interface designers started to consider the emotions and pleasures that a product can bring to the user as part of their creating process. So, words as feelings, emotions, experience, pleasure and beauty have become more relevant in usability and marketing research. Research in this field, however, is scarce and the efforts concentrate in the area of product design, with only a few studies in the field of graphic and digital design. The purpose of this paper is to contribute to fulfill this gap by identifying the different categories of experiences that design can provide.

References

[1]

Norman, D. A.: Emotional design: why we love (or hate) everyday things. Basic Books, New York (2004)

[2]

Jordan, P. W. Designing pleasurable products: an introduction to the new human factors. Taylor & Francis, London (2002)

[3]

Jääskö, V., Mattelmäki, T., Ylirisku, S.: The scene of experiences. The Good, The Bad and The Irrelevant. Helsinki (2003)

[4]

Garrett, J. J.: The elements of user experience: user-centered design for the web. New Riders, New York (2003)

Digital Library

[5]

Csikszentmihalyi, M.: Flow. HarperCollins, New York (1991)

[6]

Schmitt, B.: Marketing experimental. Nobel, São Paulo (2000)

[7]

Kuniavsky, M.: Observing the user experience: a practitioner's guide to user research. Morgan Kaufmann, San Francisco (2003)

Digital Library

[8]

Shedroff, N.: Experience Design 1. New Riders, Indianapolis, 2001

Digital Library

[9]

Santos, R. Experience design: atração e engajamento. Webinsider. (2004). (accessed Dec 2004). (http://webinsider.uol.com.br/vernoticia.php/id/2287).

[10]

Tiger, L.: The Pursuit of Pleasure. Little Brown, Boston, 1992

[11]

Kurosu, M., Kashimura, K.: Apparent usability vs. inherent usability: experimental analysis on the determinants of the apparent usability. Conference Companion on Human Factors in Computing Systems. Denver (1995) 292--293

Digital Library

[12]

Tractinsky, N.: Aesthetics and apparent usability: empirically assessing cultural and methodological issues. CHI 97 eletronic publications: papers. (1997) (accessed March 2005) (http://www.acm.org/sigchi/chi97/proceedings/paper/nt.htm)

Digital Library

[13]

Holbrook, M., Hirschman, E. C.: The experiential aspects of consumption: consumer fantasies, feelings and fun. Journal of Consumer Research. Vol. 9, n. 2, (1982) 132--140

[14]

Corradini, A. Consumo hedônico e satisfação em compras on-line: fantasia ou realidade?. Recife: UFPE, (2003)

[15]

Westbrook, R. A., Oliver, R. The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction. Journal of Consumer Research. Vol. 18, n. 1, (1991) 84--91

[16]

Richins, M. L. Measuring Emotions. in the Consumption Experience. Journal of Consumer Research. Vol. 24, n. 2, Sep. (1997) 127--146

[17]

Solomon, M. R. O comportamento do consumidor: comprando, possuindo e sendo. 5th edn. Bookman, Porto Alegre (2002)

[18]

Britt, S. H. Consumer behavior and the behavioral sciences: theories and applications. John Wiley e Sons, New York (1966)

[19]

Damasio, A. R. O Erro de Descartes: emoção, razão e o cérebro humano. Companhia das Letras, São Paulo (1994)

Cited By

Ojala JFedosov AOlsson TVäänänen KLangheinrich M(2024)“Shared Online, Made People Envious, Felt Good”International Journal of Social Media and Online Communities10.4018/IJSMOC.34158716:1(1-19)Online publication date: 26-Mar-2024
https://doi.org/10.4018/IJSMOC.341587
Jia JDong X(2024)Observation and Reflection: The Behavioral Fields of UX Industry and Its DilemmaDesign, User Experience, and Usability10.1007/978-3-031-61362-3_7(93-103)Online publication date: 11-Jun-2024
https://doi.org/10.1007/978-3-031-61362-3_7
Ramtohul AKhedo K(2021)User Experience and Engagement in Augmented Reality Systems for the Cultural Heritage DomainAugmented Reality in Tourism, Museums and Heritage10.1007/978-3-030-70198-7_13(227-256)Online publication date: 25-Apr-2021
https://doi.org/10.1007/978-3-030-70198-7_13
Show More Cited By

Index Terms

Typology of the experiences
1. General and reference
  1. Document types
2. Human-centered computing
  1. Human computer interaction (HCI)

Recommendations

Measuring emotional valence during interactive experiences: boys at video game play
CHI '06: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

This paper describes the use of facial electromyography (EMG) as a measure of positive and negative emotional valence during interactive experience. Thirteen boys played a car racing video game on an Xbox platform while facial EMG data were collected. ...
Emotions, experiences and usability in real-life mobile phone use
CHI '13: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Positive emotional experiences with an interactive product are assumed to lead to good user experience and, ultimately, to product success. However, the path from emotional experiences to product evaluation may not be direct, as emotions fluctuate over ...
Voluntary facial activations regulate physiological arousal and subjective experiences during virtual social stimulation

Exposure to distressing computer-generated stimuli and feedback of physiological changes during exposure have been effective in the treatment of anxiety disorders (e.g., social phobia). Here we studied voluntary facial activations as a method for ...

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences

DPPI '07: Proceedings of the 2007 conference on Designing pleasurable products and interfaces

August 2007

532 pages

ISBN:9781595939425

DOI:10.1145/1314161

Conference Chairs:
Ilpo Koskinen
University of Art and Design, Helsinki
,
Turkka Keinonen
National University of Singapore

Copyright © 2007 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 August 2007

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Qualifiers

Article

Conference

DPPI07

DPPI07: Designing Pleasurable Products and Interfaces 2007

August 22 - 25, 2007

Helsinki, Finland

Acceptance Rates

Overall Acceptance Rate 27 of 53 submissions, 51%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

12
Total Citations
View Citations
774
Total Downloads

Downloads (Last 12 months)22
Downloads (Last 6 weeks)3

Reflects downloads up to 03 Mar 2025

Other Metrics

View Author Metrics

Citations

Cited By

Ojala JFedosov AOlsson TVäänänen KLangheinrich M(2024)“Shared Online, Made People Envious, Felt Good”International Journal of Social Media and Online Communities10.4018/IJSMOC.34158716:1(1-19)Online publication date: 26-Mar-2024
https://doi.org/10.4018/IJSMOC.341587
Jia JDong X(2024)Observation and Reflection: The Behavioral Fields of UX Industry and Its DilemmaDesign, User Experience, and Usability10.1007/978-3-031-61362-3_7(93-103)Online publication date: 11-Jun-2024
https://doi.org/10.1007/978-3-031-61362-3_7
Ramtohul AKhedo K(2021)User Experience and Engagement in Augmented Reality Systems for the Cultural Heritage DomainAugmented Reality in Tourism, Museums and Heritage10.1007/978-3-030-70198-7_13(227-256)Online publication date: 25-Apr-2021
https://doi.org/10.1007/978-3-030-70198-7_13
Jia JDong X(2020)Research on User Experience Classification Based on Phenomenological MethodDesign, User Experience, and Usability. Interaction Design10.1007/978-3-030-49713-2_10(147-159)Online publication date: 10-Jul-2020
https://doi.org/10.1007/978-3-030-49713-2_10
Irshad SAwang D(2018)A UX Oriented Evaluation approach for Mobile Augmented Reality ApplicationsProceedings of the 16th International Conference on Advances in Mobile Computing and Multimedia10.1145/3282353.3282357(108-112)Online publication date: 19-Nov-2018
https://dl.acm.org/doi/10.1145/3282353.3282357
Dresler EAnderson M(2017)Risk perception in young women’s collective alcohol consumptionHealth Education10.1108/HE-12-2016-0065117:4(414-428)Online publication date: 5-Jun-2017
https://doi.org/10.1108/HE-12-2016-0065
Shao JLiu WDai WMa SLi QWang JChen JXiong N(2017)Experiential Interaction Modeling for Virtual Training of Ultra-High Voltage Power System and Its ApplicationAdvances in Computer Science and Ubiquitous Computing10.1007/978-981-10-7605-3_93(566-572)Online publication date: 20-Dec-2017
https://doi.org/10.1007/978-981-10-7605-3_93
Irshad SRambli D(2017)Advances in Mobile Augmented Reality from User Experience Perspective: A Review of StudiesAdvances in Visual Informatics10.1007/978-3-319-70010-6_43(466-477)Online publication date: 29-Oct-2017
https://doi.org/10.1007/978-3-319-70010-6_43
Gautier SGauzente CAikala M(2016)Are AR shopping services valued the same way throughout Europe? A four-country Q-investigationSystèmes d'information & management10.3917/sim.161.0069Volume 21:1(69-102)Online publication date: 29-Jul-2016
https://doi.org/10.3917/sim.161.0069
Ihamäki P(2012)Geocachers: the creative tourism experienceJournal of Hospitality and Tourism Technology10.1108/175798812112644683:3(152-175)Online publication date: 28-Sep-2012
https://doi.org/10.1108/17579881211264468
Show More Cited By

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Figures

Tables

Media

View Table of Conten