skip to main content
10.1145/1314161.1314211acmotherconferencesArticle/Chapter ViewAbstractPublication PagesdppiConference Proceedingsconference-collections
Article

Typology of the experiences

Published:22 August 2007Publication History

ABSTRACT

The human being does not separate emotion from cognition, even when using or buying a product. This is one of the reasons why product and interface designers started to consider the emotions and pleasures that a product can bring to the user as part of their creating process. So, words as feelings, emotions, experience, pleasure and beauty have become more relevant in usability and marketing research. Research in this field, however, is scarce and the efforts concentrate in the area of product design, with only a few studies in the field of graphic and digital design. The purpose of this paper is to contribute to fulfill this gap by identifying the different categories of experiences that design can provide.

References

  1. Norman, D. A.: Emotional design: why we love (or hate) everyday things. Basic Books, New York (2004)Google ScholarGoogle Scholar
  2. Jordan, P. W. Designing pleasurable products: an introduction to the new human factors. Taylor & Francis, London (2002)Google ScholarGoogle Scholar
  3. Jääskö, V., Mattelmäki, T., Ylirisku, S.: The scene of experiences. The Good, The Bad and The Irrelevant. Helsinki (2003)Google ScholarGoogle Scholar
  4. Garrett, J. J.: The elements of user experience: user-centered design for the web. New Riders, New York (2003) Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Csikszentmihalyi, M.: Flow. HarperCollins, New York (1991)Google ScholarGoogle Scholar
  6. Schmitt, B.: Marketing experimental. Nobel, São Paulo (2000)Google ScholarGoogle Scholar
  7. Kuniavsky, M.: Observing the user experience: a practitioner's guide to user research. Morgan Kaufmann, San Francisco (2003) Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. Shedroff, N.: Experience Design 1. New Riders, Indianapolis, 2001 Google ScholarGoogle ScholarDigital LibraryDigital Library
  9. Santos, R. Experience design: atração e engajamento. Webinsider. (2004). (accessed Dec 2004). (http://webinsider.uol.com.br/vernoticia.php/id/2287).Google ScholarGoogle Scholar
  10. Tiger, L.: The Pursuit of Pleasure. Little Brown, Boston, 1992Google ScholarGoogle Scholar
  11. Kurosu, M., Kashimura, K.: Apparent usability vs. inherent usability: experimental analysis on the determinants of the apparent usability. Conference Companion on Human Factors in Computing Systems. Denver (1995) 292--293 Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. Tractinsky, N.: Aesthetics and apparent usability: empirically assessing cultural and methodological issues. CHI 97 eletronic publications: papers. (1997) (accessed March 2005) (http://www.acm.org/sigchi/chi97/proceedings/paper/nt.htm) Google ScholarGoogle ScholarDigital LibraryDigital Library
  13. Holbrook, M., Hirschman, E. C.: The experiential aspects of consumption: consumer fantasies, feelings and fun. Journal of Consumer Research. Vol. 9, n. 2, (1982) 132--140Google ScholarGoogle Scholar
  14. Corradini, A. Consumo hedônico e satisfação em compras on-line: fantasia ou realidade?. Recife: UFPE, (2003)Google ScholarGoogle Scholar
  15. Westbrook, R. A., Oliver, R. The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction. Journal of Consumer Research. Vol. 18, n. 1, (1991) 84--91Google ScholarGoogle Scholar
  16. Richins, M. L. Measuring Emotions. in the Consumption Experience. Journal of Consumer Research. Vol. 24, n. 2, Sep. (1997) 127--146Google ScholarGoogle Scholar
  17. Solomon, M. R. O comportamento do consumidor: comprando, possuindo e sendo. 5th edn. Bookman, Porto Alegre (2002)Google ScholarGoogle Scholar
  18. Britt, S. H. Consumer behavior and the behavioral sciences: theories and applications. John Wiley e Sons, New York (1966)Google ScholarGoogle Scholar
  19. Damasio, A. R. O Erro de Descartes: emoção, razão e o cérebro humano. Companhia das Letras, São Paulo (1994)Google ScholarGoogle Scholar

Index Terms

  1. Typology of the experiences

      Recommendations

      Comments

      Login options

      Check if you have access through your login credentials or your institution to get full access on this article.

      Sign in
      • Published in

        cover image ACM Other conferences
        DPPI '07: Proceedings of the 2007 conference on Designing pleasurable products and interfaces
        August 2007
        532 pages
        ISBN:9781595939425
        DOI:10.1145/1314161

        Copyright © 2007 ACM

        Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

        Publisher

        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 22 August 2007

        Permissions

        Request permissions about this article.

        Request Permissions

        Check for updates

        Qualifiers

        • Article

        Acceptance Rates

        Overall Acceptance Rate27of53submissions,51%

      PDF Format

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader