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ExperienceLabs: investigating people's experiences in realistic "lab" settings

Published: 22 August 2007 Publication History

Abstract

Successful product development and innovation rests on a solid understanding of consumer needs and aspirations. End-user driven innovation is seen as key to customer satisfaction and profitable product development (e.g. Hoonhout, 2007). So, understanding what it is that the customer is really looking for, by collecting their feedback at different stages in the product development process, is imperative. In this process, one looks at the experience--from utility and usability to the affective experience--that is being provided, and tests if this meets the user's needs.

References

[1]
Aarts, E. and Diederiks, E. (2006). Ambient Lifestyle. From Concept to Experience, BIS Publishers: Amsterdam.
[2]
Diederiks, E. and Hoonhout, H. C. M. (2007). Radical innovation and end-user involvement: the Ambilight case. Journal of Knowledge, Technology & Policy, 2007, 20(1), 31--38.
[3]
Hoonhout, H. C. M. (2007). Setting the stage for developing innovative product concepts: people and climate. International Journal of CoCreation in Design and the Arts, 3, supplement 1, 19--34.

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  • (2011)Activity Recognition and Healthier Food PreparationActivity Recognition in Pervasive Intelligent Environments10.2991/978-94-91216-05-3_14(313-329)Online publication date: 5-May-2011

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cover image ACM Other conferences
DPPI '07: Proceedings of the 2007 conference on Designing pleasurable products and interfaces
August 2007
532 pages
ISBN:9781595939425
DOI:10.1145/1314161
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

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Published: 22 August 2007

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  • (2011)Activity Recognition and Healthier Food PreparationActivity Recognition in Pervasive Intelligent Environments10.2991/978-94-91216-05-3_14(313-329)Online publication date: 5-May-2011

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