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Capacity planning, quality of service and price wars

Published: 01 December 2007 Publication History

Abstract

We model the relationship between capacity, Quality of Service (QoS) and offered prices of service providers in a competitive e-services market. Capacity and QoS are linked through simple queueing formulae while QoS and price are coupled through distributions on customer preferences. We study the sensitivity of market share of providers to price, capacity and market size. We revisit the notion of "price wars" that has been shown to lead to zero profits for all providers and conclude that our more general model does admit some form of anomalous behavior, but which need not lead to zero profits.

References

[1]
P. C. Fishburn and A. M. Odlyzko. Competitive pricing of information goods: Subscription pricing versus pay-per-use. Economic Theory, 13:447--470, 1999.
[2]
Z. Liu, L. Wynter, and C. Xia. Usage-based versus Flat Pricing for E-business Services with Differentiated QoS. in proc. of IEEE Conference on Electronic Commerce CEC '03, June 2003.

Cited By

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  • (2014)Bertrand equilibria and efficiency in markets for congestible network servicesAutomatica (Journal of IFAC)10.1016/j.automatica.2013.12.02050:3(756-767)Online publication date: 1-Mar-2014
  • (2010)DiffServ pricing games in multi-class queueing network models2010 22nd International Teletraffic Congress (lTC 22)10.1109/ITC.2010.5608737(1-8)Online publication date: Sep-2010
  • (2008)Service capacity allocation and pricingNOMS 2008 - 2008 IEEE Network Operations and Management Symposium10.1109/NOMS.2008.4575187(678-681)Online publication date: Apr-2008

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Published In

cover image ACM SIGMETRICS Performance Evaluation Review
ACM SIGMETRICS Performance Evaluation Review  Volume 35, Issue 3
December 2007
73 pages
ISSN:0163-5999
DOI:10.1145/1328690
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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 December 2007
Published in SIGMETRICS Volume 35, Issue 3

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Cited By

View all
  • (2014)Bertrand equilibria and efficiency in markets for congestible network servicesAutomatica (Journal of IFAC)10.1016/j.automatica.2013.12.02050:3(756-767)Online publication date: 1-Mar-2014
  • (2010)DiffServ pricing games in multi-class queueing network models2010 22nd International Teletraffic Congress (lTC 22)10.1109/ITC.2010.5608737(1-8)Online publication date: Sep-2010
  • (2008)Service capacity allocation and pricingNOMS 2008 - 2008 IEEE Network Operations and Management Symposium10.1109/NOMS.2008.4575187(678-681)Online publication date: Apr-2008

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