Raj M. Ratwani
ABSTRACT
A postcompletion error is a distinct type of procedural error where one fails to complete the final step of a task. While redesigning interfaces and providing explicit cues have been shown to be effective in reducing the postcompletion error rate, these methods are not always feasible or well liked. This paper demonstrates how specific eye movement measures can be used to predict when a user will make a postcompletion error. We describe a real-time eye gaze system that provides cues to the user if and only if there is a high probability of the user making a postcompletion error.
- Altmann, E. M., & Trafton, J. G. (2002). Memory for goals: An activation-based model. Cognitive Science 26:39--83.Google Scholar
Cross Ref
- Bailey, B. P., & Konstan, J. A. (2006). On the need for attention aware systems: Measuring effects of interruption on task performance, error rate, and affective state. Journal of Computers in Human Behavior 685--708.Google ScholarCross Ref
- Byrne, M. D., & Bovair, S. (1997). A working memory model of a common procedural error. Cognitive Science 21:31--61.Google ScholarCross Ref
- Byrne, M. D., & Davis, E. M. (2006). Task structure and postcompletion error in the execution of a routine procedure. Human Factors 48:627--638.Google ScholarCross Ref
- Casey, S. (1998). Set Phasers on Stun, 2 ed. Aegean Publishing Company, Santa Barbara.Google Scholar
- Chung, P. H., & Byrne, M. D. (in press). Cue effectiveness in mitigating postcompletion errors in a routine procedural task. International Journal of Human-Computer Studies. Google ScholarDigital Library
- Czerwinski M., Cutrell E. & Horvitz E. (2000) Instant messaging and interruption: Influence of task type on performance, in: C. Paris, N. Ozkan, S. Howard & S. Lu (Eds.) Proceedings of OZCHI 2000: Interfacing Reality in the New Millennium, Academic Press, 356--361Google Scholar
- Just, M.A. & Carpetner, P.A. (1976). Eye fixations and cognitive processes. Cognitive Psychology. 8: 441--480.Google ScholarCross Ref
- Li, S. Y. W., Cox, A. L., Blandford, A., Cairns, P., & Abeles, A. (2006). Further investigations into post-completion error: the effects of interruption position and duration., Proceedings of the 28th Annual Meeting of the Cognitive Science Society. Erlbaum.Google Scholar
- Reason, J. (1990). Human error. Cambridge University Press.Google ScholarCross Ref
- Trafton, J. G., Altmann, E. M., & Brock, D. P. (2005). Huh, what was I doing? How people use environmental cues after an interruption. Proceedings of the Human Factors and Ergonomics Society 49th Annual Meeting.Google ScholarCross Ref
Index Terms
- Predicting postcompletion errors using eye movements
Recommendations
Analysing EOG signal features for the discrimination of eye movements with wearable devices
PETMEI '11: Proceedings of the 1st international workshop on pervasive eye tracking & mobile eye-based interactionEye tracking research in human-computer interaction and experimental psychology traditionally focuses on stationary devices and a small number of common eye movements. The advent of pervasive eye tracking promises new applications, such as eye-based ...
Easy post-hoc spatial recalibration of eye tracking data
ETRA '14: Proceedings of the Symposium on Eye Tracking Research and ApplicationsThe gaze locations reported by eye trackers often contain error resulting from a variety of sources. Such error is of increasing concern to eye tracking researchers, and several techniques have been introduced to clean up the error. These methods, ...
Eye&Head: Synergetic Eye and Head Movement for Gaze Pointing and Selection
UIST '19: Proceedings of the 32nd Annual ACM Symposium on User Interface Software and TechnologyEye gaze involves the coordination of eye and head movement to acquire gaze targets, but existing approaches to gaze pointing are based on eye-tracking in abstraction from head motion. We propose to leverage the synergetic movement of eye and head, and ...
Comments