Exploring multi-session web tasks

Subscribe (Full Service)


	Search: The ACM Digital Library The Guide

	Feedback

Exploring multi-session web tasks

Full text

Pdf (464 KB)

Source

Conference on Human Factors in Computing Systems archive
Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems table of contents

Florence, Italy

SESSION: Web Visits in the Long table of contents

Pages 1187-1196

Year of Publication: 2008

ISBN:978-1-60558-011-1

Authors

Bonnie Ma Kay	Dalhousie University, Halifax, NS, Canada
Carolyn Watters	Dalhousie University, Halifax, NS, Canada

Sponsors

ACM: Association for Computing Machinery
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 39, Downloads (12 Months): 207, Citation Count: 0

Additional Information:

abstract references index terms collaborative colleagues

Tools and Actions:	Review this Article Save this Article to a Binder Display Formats: BibTex EndNote ACM Ref

DOI Bookmark:	Use this link to bookmark this Article: http://doi.acm.org/10.1145/1357054.1357243 What is a DOI?

ABSTRACT

Users are now performing more sophisticated web tasks. In this work, we explore web tasks that require multiple web sessions to complete (multi-session tasks) to satisfy a goal. We conducted a web-based diary study and a field study that used a customized version of Firefox which logged the participants' interactions for multi-session tasks and all their web activity. We found that multi-session tasks occur frequently and that users utilize a variety of browser tools and actions to help complete these tasks.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	David Abrams , Ron Baecker , Mark Chignell, Information archiving with bookmarks: personal Web space construction and organization, Proceedings of the SIGCHI conference on Human factors in computing systems, p.41-48, April 18-23, 1998, Los Angeles, California, United States [doi>10.1145/274644.274651]
	2	Anne Aula , Natalie Jhaveri , Mika Käki, Information search and re-access strategies of experienced web users, Proceedings of the 14th international conference on World Wide Web, May 10-14, 2005, Chiba, Japan [doi>10.1145/1060745.1060831]
	3	3.Brown, B., Sellen, A. (2005). Exploring Users' Experiences of the Web, FirstMonday, Oct. 2005, 10(6).
	4	4.Bruce, H., Jones, W., Dumais, S. (2004). Keeping and Re--finding Information on the Web: What Do People Do and What Do They Need? In Proc. of 67th ASIS&T Annual Meeting, Chicago, IL, Oct. 2004.
	5	Lara D. Catledge , James E. Pitkow, Characterizing browsing strategies in the World-Wide Web, Computer Networks and ISDN Systems, v.27 n.6, p.1065-1073, April 1995
	6	6.Choo, C.W., Detlor, B., Turnbull, D. (2000). Information Seeking on the Web: An Integrated Model of Browsing and Searching, FirstMonday, 5(2).
	7	7.Cockburn, A., Greenberg, S., Jones, S., McKenzie, B., Moyle, M. (2003). Improving Web Page Revisitation: Analysis, Design and Evaluation, It&Society, Winter 2003, 1(3): 159--183.
	8	What do web users do? An empirical analysis of web use, International Journal of Human-Computer Studies, v.54 n.6, p.903-922, June 2001 [doi>10.1006/ijhc.2001.0459 ]
	9	Natalie Jhaveri , Kari-Jouko Räihä, The advantages of a cross-session web workspace, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA [doi>10.1145/1056808.1057064]
	10	Shaun Kaasten , Saul Greenberg, Integrating back, history and bookmarks in web browsers, CHI '01 extended abstracts on Human factors in computing systems, March 31-April 05, 2001, Seattle, Washington [doi>10.1145/634067.634291]
	11	Melanie Kellar , Carolyn Watters , Kori M. Inkpen, An exploration of web-based monitoring: implications for design, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA [doi>10.1145/1240624.1240686]
	12	12.Kellar, M., Watters, C. and Shepherd, M. (2006). A Goal--Based Classification of Web Information Tasks. In Proc. of ASIS&T, Austin, TX, Nov. 2006.
	13	13.MacKay, B., and Watters, C. (2007). An Examination of Multi--Session Web Tasks. Accepted in ASIS&T Annual Meeting, Milwaukee, WI, Oct. 2007.
	14	Bonnie MacKay , Melanie Kellar , Carolyn Watters, An evaluation of landmarks for re-finding information on the web, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA [doi>10.1145/1056808.1056978]
	15	Abigail J. Sellen , Rachel Murphy , Kate L. Shaw, How knowledge workers use the web, Proceedings of the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves, April 20-25, 2002, Minneapolis, Minnesota, USA [doi>10.1145/503376.503418]
	16	Barbara Sommer, A Practical Guide to Behavioral Research: Tools and Techniques, Oxford University Press, Inc., New York, NY, 2001
	17	Linda Tauscher , Saul Greenberg, How people revisit web pages: empirical findings and implications for the design of history systems, International Journal of Human-Computer Studies, v.47 n.1, p.97-137, July 1997 [doi>10.1006/ijhc.1997.0125 ]