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Increasing trust through the use of 3d e-commerce environment

Published: 16 March 2008 Publication History

Abstract

Existing 2D e-commerce internet websites provide users with only relatively simple, browser-based interface to access available products and services. These websites often lack in the emulation of real-life human representative which is an important factor in establishing consumer's trust. 3D e-commerce environments with 3D virtual space and human-like avatar facilitating the sale of real-world products may add the human factor to the shopping experience and might therefore enhance the relation of social trust in these environments. This paper explains the concept of 3D e-commerce environments and their roles in increasing consumer's trust and in enhancing e-business profitability.

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Cited By

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  • (2014)Reputation mechanism for e-commerce in virtual reality environmentsElectronic Commerce Research and Applications10.1016/j.elerap.2014.08.00213:6(409-422)Online publication date: Nov-2014
  • (2011)A means-end analysis of consumers' perceptions of virtual world affordances for e-commerceProceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I10.5555/2042053.2042092(362-379)Online publication date: 5-Sep-2011
  • (2011)A Reputation Mechanism for Virtual Reality - Five-Sense Oriented Feedback Provision and Subjectivity AlignmentProceedings of the 2011IEEE 10th International Conference on Trust, Security and Privacy in Computing and Communications10.1109/TrustCom.2011.42(312-319)Online publication date: 16-Nov-2011
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cover image ACM Conferences
SAC '08: Proceedings of the 2008 ACM symposium on Applied computing
March 2008
2586 pages
ISBN:9781595937537
DOI:10.1145/1363686
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 16 March 2008

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Author Tags

  1. 3D e-commerce environment
  2. appearance
  3. touch
  4. trust

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SAC '08
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SAC '08: The 2008 ACM Symposium on Applied Computing
March 16 - 20, 2008
Fortaleza, Ceara, Brazil

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Overall Acceptance Rate 1,650 of 6,669 submissions, 25%

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Cited By

View all
  • (2014)Reputation mechanism for e-commerce in virtual reality environmentsElectronic Commerce Research and Applications10.1016/j.elerap.2014.08.00213:6(409-422)Online publication date: Nov-2014
  • (2011)A means-end analysis of consumers' perceptions of virtual world affordances for e-commerceProceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I10.5555/2042053.2042092(362-379)Online publication date: 5-Sep-2011
  • (2011)A Reputation Mechanism for Virtual Reality - Five-Sense Oriented Feedback Provision and Subjectivity AlignmentProceedings of the 2011IEEE 10th International Conference on Trust, Security and Privacy in Computing and Communications10.1109/TrustCom.2011.42(312-319)Online publication date: 16-Nov-2011
  • (2011)Enhancing the Quality of Recommendations through Expert and Trusted AgentsProceedings of the 2011 IEEE 23rd International Conference on Tools with Artificial Intelligence10.1109/ICTAI.2011.56(329-335)Online publication date: 7-Nov-2011
  • (2011)An Overview of Trust Mechanism and Applications of E-Commerce2011 International Conference on Management and Service Science10.1109/ICMSS.2011.5998986(1-5)Online publication date: Aug-2011
  • (2011)Handling subjective user feedback for reputation computation in virtual realityProceedings of the 19th international conference on Advances in User Modeling10.1007/978-3-642-28509-7_27(292-303)Online publication date: 11-Jul-2011
  • (2011)A Means-End Analysis of Consumers’ Perceptions of Virtual World Affordances for E-commerceHuman-Computer Interaction – INTERACT 201110.1007/978-3-642-23774-4_30(362-379)Online publication date: 2011

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