research-article

The Fully Mobile City Government Project (mCity)

Authors:

Hans (Jochen) Scholl,

Raya Fidel,

Shuhua (Monica) Liu,

Kristene UnsworthAuthors Info & Claims

dg.o '08: Proceedings of the 2008 international conference on Digital government research

Pages 359 - 360

Published: 18 May 2008 Publication History

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Abstract

In this paper, we provide a sample of results from the Fully Mobile City Government Project (mCity). This project examines the use of fully mobile applications in local government fieldwork. Our study uses a work-centered analytical framework that is a combination of an extended Orlikowski & Robey framework (ORF) and of Cognitive Work Analysis (CWA). These results include current findings.

References

[1]

Kaylor, C. H. The next wave of e-government: The challenges of data architecture. Bulletin of the American Society for Information Science and Technology, 31, 2 (December 2005), 18--22.

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[2]

Maximo Asset Management SE. http://www.mro.com/corporate/assetmanagement/maximo/index.php, Accessed February 20, 2007.

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[3]

Bleiler, R. GoMobile Seattle Public Utilities. (PowerPoint Presentation). Seattle: Seattle Public Utilities, 2003.

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[4]

Bleiler, R. SPU Technology Project Post-Implementation Review. Seattle: Seattle Public Utilities, 2003.

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[5]

Orlikowski, W. J., & Robey, D. Information technology and structuring of organizations, Information Systems Research, 2 (1991) 2, 143--169.

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[6]

Fidel, R., Pejtersen, A. M. (2004). From information behaviour research to the design of information systems: the Cognitive Work Analysis framework. Information Research, 10(1), paper 210. Available at http://InformationR.net/ir/10-1/paper210.html

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[7]

Scholl, H. J., Fidel, R., Mai, J.-E., Unsworth, K. (2006). Seattle's Mobile City Project. Paper to the Second European Conference on Mobile Government, August 30-September 1, 2006, University of Sussex, Brighton, UK.

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Index Terms

The Fully Mobile City Government Project (mCity)
1. Human-centered computing
  1. Human computer interaction (HCI)
2. Social and professional topics
  1. Professional topics
    1. Computing and business

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Published In

dg.o '08: Proceedings of the 2008 international conference on Digital government research

May 2008

488 pages

ISBN:9781605580999

Conference Chairs:
Monique Charbonneau
CEFRIO
,
Lester Diamond
US Social Security Administration
,
Stuart Shulman
University of Pittsburgh
,
Program Chairs:
Soon Ae Chun,
Marijn Janssen,
J. Ramon Gil-Garcia

Publisher

Digital Government Society of North America

Publication History

Published: 18 May 2008

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Research-article

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dg.o '08

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NCDG

dg.o '08: Digital government research

May 18 - 21, 2008

Montreal, Canada

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Overall Acceptance Rate 150 of 271 submissions, 55%

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