Sharing usability information in interactive system development

ABSTRACT

In this paper we report on a preliminary study of usability information sharing in interactive system development. The study was conducted at a large technology company in the United States. The purpose of the study was to understand the usability information sharing practices of various members of multidisciplinary interactive system development teams. We found that the different job roles, specifically, usability expert, developer, and project manager share usability information in many ways.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Computer-supported cooperative work

General Terms:
Design, Human Factors

Keywords:
CSCW, computer-mediated communication, computer-supported cooperative work, information sharing practices, interactive system development, social software engineering, usability activities, usability information, usability work