Improving citizens' interactions in an e-deliberation environment

ABSTRACT

In an e-deliberation environment it is particularly important to conceive tools and web interfaces able to facilitate social online interactions between citizens and public officers. In this paper we present some choices made in the development of an e-deliberation platform. In particular we will focus on the use of maps to facilitate citizens interaction based on geo-localized discussions, and on the design of an ad hoc interface for online discussion to increase citizens' participation.

REFERENCES

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INDEX TERMS

Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Web-based interaction

General Terms:
Design, Experimentation, Human Factors

Keywords:
e-deliberation, e-participation, map-based interaction, web interfaces, web-based social interaction