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Towards a model of understanding social search

Published: 30 October 2008 Publication History

Abstract

Search engine researchers typically depict search as the solitary activity of an individual searcher. In contrast, results from our critical-incident survey of 150 users on Amazon's Mechanical Turk service suggest that social interactions play an important role throughout the search process. Our main
contribution is that we have integrated models from previous work in sensemaking and information seeking behavior to present a canonical social model of user activities before, during, and after search, suggesting where in the search process both explicitly and implicitly shared information may be valuable to
individual searchers.

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D. M. Russell, M. J. Stefik, P. Pirolli, and S. K. Card. The cost structure of sensemaking. In Proc. CHI'93, ACM Press, pages 269--276, 1993.
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Cited By

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  • (2016)ArchiveWeb: Collaboratively Extending and Exploring Web Archive CollectionsResearch and Advanced Technology for Digital Libraries10.1007/978-3-319-43997-6_9(107-118)Online publication date: 10-Aug-2016
  • (2016)Switching sources: A study of people's exploratory search behavior on social media and the webProceedings of the Association for Information Science and Technology10.1002/pra2.2015.14505201004552:1(1-10)Online publication date: 24-Feb-2016
  • (2015)Personalization of Web Search Using Social SignalsRecommendation and Search in Social Networks10.1007/978-3-319-14379-8_8(139-163)Online publication date: 13-Feb-2015
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cover image ACM Conferences
SSM '08: Proceedings of the 2008 ACM workshop on Search in social media
October 2008
106 pages
ISBN:9781605582580
DOI:10.1145/1458583
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 30 October 2008

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Author Tags

  1. information seeking
  2. sensemaking
  3. social navigation
  4. social search
  5. web browsing

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  • Research-article

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CIKM08
CIKM08: Conference on Information and Knowledge Management
October 30, 2008
California, Napa Valley, USA

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Cited By

View all
  • (2016)ArchiveWeb: Collaboratively Extending and Exploring Web Archive CollectionsResearch and Advanced Technology for Digital Libraries10.1007/978-3-319-43997-6_9(107-118)Online publication date: 10-Aug-2016
  • (2016)Switching sources: A study of people's exploratory search behavior on social media and the webProceedings of the Association for Information Science and Technology10.1002/pra2.2015.14505201004552:1(1-10)Online publication date: 24-Feb-2016
  • (2015)Personalization of Web Search Using Social SignalsRecommendation and Search in Social Networks10.1007/978-3-319-14379-8_8(139-163)Online publication date: 13-Feb-2015
  • (2014)Modeling search processes using hidden states in collaborative exploratory web searchProceedings of the 17th ACM conference on Computer supported cooperative work & social computing10.1145/2531602.2531658(820-830)Online publication date: 15-Feb-2014
  • (2014)Understanding the retrieval effectiveness of collaborative tags and author keywords in different retrieval environmentsJournal of the Association for Information Science and Technology10.1002/asi.2298565:3(483-500)Online publication date: 1-Mar-2014
  • (2013)An investigation of search processes in collaborative exploratory web searchProceedings of the American Society for Information Science and Technology10.1002/meet.1450490138649:1(1-4)Online publication date: 24-Jan-2013
  • (2013)An investigation of search processes in collaborative exploratory web searchProceedings of the American Society for Information Science and Technology10.1002/meet.1450490119749:1(1-4)Online publication date: 24-Jan-2013
  • (2013)Barriers to collaborative information seeking in organizationsProceedings of the American Society for Information Science and Technology10.1002/meet.1450490116949:1(1-10)Online publication date: 24-Jan-2013
  • (2013)Almighty Twitter, what are people asking for?Proceedings of the American Society for Information Science and Technology10.1002/meet.1450490113449:1(1-10)Online publication date: 24-Jan-2013
  • (2012)Student Technology Use in the Information-Seeking and Information-Gathering Process: A Critical Incident Approach for Benchmarking PerformanceE-Learning and Digital Media10.2304/elea.2012.9.4.3569:4(356-367)Online publication date: 1-Jan-2012
  • Show More Cited By

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