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Design issues and an empirical study in mobility oriented service development

Authors:

Tetsuo Yamabe,

Kiyotaka Takahashi,

Tatsuo NakajimaAuthors Info & Claims

MobMid '08: Proceedings of the 1st workshop on Mobile middleware: embracing the personal communication device

Article No.: 1, Pages 1 - 6

https://doi.org/10.1145/1462689.1462691

Published: 01 December 2008 Publication History

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Abstract

The usability of mobile services is degraded while moving, since users cannot pay enough attention to the services in such dynamic and complicated mobile environments. Mobile and wearable services should be appropriately designed to handle human factor issues, otherwise fine user experiences cannot be offered. In this paper, we discuss design issues in mobile service development from a human factor point of view, and propose a design framework to overcome the challenges. Our approach provides two interaction modes (i.e. simple interaction mode and normal interaction mode) to mobile services, in order to allow a user to keep using the service without frequent interruptions while moving. Also, a service's events are simplified in order to support several modalities so that a user can be notified in the most suitable way according to the situation. To evaluate the feasibility of our approach in field experiments, we developed a pedestrian navigation service as a part of the framework. The results showed that the simple interaction mode successfully decreased a user's cognitive load to the service. Also, future directions for further improvements are discussed based on comments and feedbacks.

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Akpinar EYeşilada YTemizer S(2020)The Effect of Context on Small Screen and Wearable Device Users’ Performance - A Systematic ReviewACM Computing Surveys10.1145/338637053:3(1-44)Online publication date: 28-May-2020
https://dl.acm.org/doi/10.1145/3386370
Grønli THansen JGhinea GYounas M(2014)Mobile Application Platform HeterogeneityProceedings of the 2014 IEEE 28th International Conference on Advanced Information Networking and Applications10.1109/AINA.2014.78(635-641)Online publication date: 13-May-2014
https://dl.acm.org/doi/10.1109/AINA.2014.78
Väänänen-Vainio-Mattila KWäljas MLugmayr AFranssila HSafran CHammouda I(2011)How do users find out what's newProceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments10.1145/2181037.2181071(201-204)Online publication date: 28-Sep-2011
https://dl.acm.org/doi/10.1145/2181037.2181071
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Design issues and an empirical study in mobility oriented service development
1. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

MobMid '08: Proceedings of the 1st workshop on Mobile middleware: embracing the personal communication device

December 2008

43 pages

ISBN:9781605583624

DOI:10.1145/1462689

Program Chairs:
Oriana Riva
ETH Zurich, Switzerland
,
Luis Veiga
INESC ID Lisboa/Technical University of Lisbon, Portugal

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 01 December 2008

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Middleware '08

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MINEMA

Middleware '08: 9th International Middleware Conference

December 1 - 5, 2008

Leuven, Belgium

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Akpinar EYeşilada YTemizer S(2020)The Effect of Context on Small Screen and Wearable Device Users’ Performance - A Systematic ReviewACM Computing Surveys10.1145/338637053:3(1-44)Online publication date: 28-May-2020
https://dl.acm.org/doi/10.1145/3386370
Grønli THansen JGhinea GYounas M(2014)Mobile Application Platform HeterogeneityProceedings of the 2014 IEEE 28th International Conference on Advanced Information Networking and Applications10.1109/AINA.2014.78(635-641)Online publication date: 13-May-2014
https://dl.acm.org/doi/10.1109/AINA.2014.78
Väänänen-Vainio-Mattila KWäljas MLugmayr AFranssila HSafran CHammouda I(2011)How do users find out what's newProceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments10.1145/2181037.2181071(201-204)Online publication date: 28-Sep-2011
https://dl.acm.org/doi/10.1145/2181037.2181071
Grønli THansen JGhinea G(2010)Android vs Windows Mobile vs Java MEProceedings of the 3rd International Conference on PErvasive Technologies Related to Assistive Environments10.1145/1839294.1839348(1-8)Online publication date: 23-Jun-2010
https://dl.acm.org/doi/10.1145/1839294.1839348

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