Telecommunications and business strategy: basic variables for design
Abstract
References
- Telecommunications and business strategy: basic variables for design
Recommendations
Consumer complaint behaviour in telecommunications
This work analyses the post-purchase behaviour of mobile phone users once they have experienced a service failure. Taking into account the existing literature on Consumer Complaint Behaviour (CCB), a survey for 4249 individuals in Spain is used for ...
Supplier's strategy: align with the dominant entrant retailer or the vulnerable incumbent retailer?
The emergence and rapid development of large-sized retail outlets creates opportunities for dominant retailers to align with the businesses in the supply chain, in which they have previously never been involved. When facing a vulnerable incumbent ...
Comments
Information & Contributors
Information
Published In
Sponsors
- AFIPS: American Federation of Information Processing Societies
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Check for updates
Qualifiers
- Research-article
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 345Total Downloads
- Downloads (Last 12 months)50
- Downloads (Last 6 weeks)9
Other Metrics
Citations
View Options
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in