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Quality assurance in a large commercial data processing installation

Published: 07 June 1982 Publication History

Abstract

Quality assurance (QA) is one of the most misunderstood, highly desired, yet inconsistently defined, organizational entities in the data processing industry today. There is an increasing number of articles and literature available on the subject. Senior management finds it very attractive. In spite of this, however, few commercial data processing organizations have successfully assimilated effective QA programs into their organizations. This paper describes such a program by the Information Services Group (ISG) of Chemical Bank. Particular emphasis will be placed on the organizational defintion of QA and the philosophy of its operation.

References

[1]
Kidder, T. The Soul of a New Machine. Boston: Little, Brown and Company, 1981.
[2]
Hetzer, W. C. Program Test Methods. Old Tappan, New Jersey: Prentice Hall, 1972.
[3]
Myers, G. I. The Art of Software Testing. New York: Wiley--Interscience, 1979.
[4]
Holthouse, M. A. and C. W. Lybrook. "Improving Software Testing in Large Data Processing Organizations." AFIPS, (Volume 50), 1981, pp. 353--359.
  1. Quality assurance in a large commercial data processing installation

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    cover image ACM Other conferences
    AFIPS '82: Proceedings of the June 7-10, 1982, national computer conference
    June 1982
    857 pages
    ISBN:088283035X
    DOI:10.1145/1500774
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • AFIPS: American Federation of Information Processing Societies

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 07 June 1982

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