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When one-arm bandits go digital: designing a casino back-end system

Published:04 April 2009Publication History

ABSTRACT

frog design collaborated with a gaming machine manufacturer to design a back-end system to address the needs of casino floor managers. As casinos migrate to server-based slot machines, they also need to transform their back-end systems. The frog team conducted user research and designed a new system of floor management software. Our design helped optimize the experience of casino workers, pushed the brand envelop of the gaming provider within their industry, and won a Productivity Award from Global Gaming Expo in 2007.

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References

  1. Cooper, Marc (December 2005). "How slot machines give gamblers the business". The Atlantic Monthly Group. Retrieved on 2008-04-21. Prudential Equity Group, LLC, International Game Technology, Company Report, January 30, 2007Google ScholarGoogle Scholar
  2. Prudential Equity Group, LLC, International Game Technology, Company Report, January 30, 2007.Google ScholarGoogle Scholar

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      • Published in

        cover image ACM Conferences
        CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems
        April 2009
        2470 pages
        ISBN:9781605582474
        DOI:10.1145/1520340

        Copyright © 2009 Copyright is held by the owner/author(s)

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 4 April 2009

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        CHI EA '09 Paper Acceptance Rate385of1,130submissions,34%Overall Acceptance Rate6,164of23,696submissions,26%

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