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Acquiring a professional "second life": problems and prospects for the use of virtual worlds in business

Published:04 April 2009Publication History

ABSTRACT

The current surge of interest in virtual worlds suggests they are poised to make an evolutionary leap to the workplace, as instant messaging did a decade ago. In recent work we have introduced dozens of new users to teambuilding activities in the Second Life® environment, meeting both enthusiasm and skepticism. We document five issues for professional users of virtual environments: initial motivation, technical difficulties, interacting competently, becoming socially proficient, and finding compelling activities. Based on these we describe a training strategy to enable professional users of virtual worlds.

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                  cover image ACM Conferences
                  CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems
                  April 2009
                  2470 pages
                  ISBN:9781605582474
                  DOI:10.1145/1520340

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                  • Published: 4 April 2009

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