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Evaluating service-based software applications

Published:28 March 2008Publication History

ABSTRACT

In today's global economy, countries are finding that the service sector is leading the way in growth compared to other sectors such as agriculture and manufacturing. This movement led to the creation of Services Sciences. This new field is a multidisciplinary field that seeks to bring together knowledge from diverse areas to improve the service industry's operations, performance and innovation. One challenge in this new discipline is the discovery of new ways to measure the usability of applications that reflect the attributes of the service sector. The goal of this paper is to expose the lack of a suitable process of measuring the need for more research in this area.

References

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  1. Evaluating service-based software applications

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      cover image ACM Other conferences
      ACM-SE 46: Proceedings of the 46th Annual Southeast Regional Conference on XX
      March 2008
      548 pages
      ISBN:9781605581057
      DOI:10.1145/1593105

      Copyright © 2008 ACM

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 28 March 2008

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      Overall Acceptance Rate134of240submissions,56%

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