skip to main content
10.1145/1620509.1620512acmotherconferencesArticle/Chapter ViewAbstractPublication PagesautomotiveuiConference Proceedingsconference-collections
research-article

Assessing subjective response to haptic feedback in automotive touchscreens

Published: 21 September 2009 Publication History

Abstract

The increasing use of touchscreen interfaces in vehicles poses challenges to designers in terms of optimizing safety, usability and affective response. It is thought that the application of haptic feedback to the touchscreen interface will help to improve the user experience in all of these areas. This paper describes the initial outcomes of a study to investigate user responses to haptic touchscreens using a simulated driving scenario based on the Lane Change Test, along with representative use case tasks. Results indicate preference for multi-modal feedback and user acceptance of the haptic feedback technology. Effects relating to multi-modal interaction and attentional demand are also observed.

References

[1]
"Touch-Screen Sales to Double by 2012". http://www.cellular-news.com/story/24451.php. 20th June 2007, Accessed 29th May 2009.
[2]
Jumecka, R.: "All Volkswagens built after 2008 to get touchscreen system". http://blogs.motortrend.com/6220413/car-news/all-volkswagens-built-after-2008-to-get-touchscreen-system/index.html, November 12th 2007, accessed 19/01/09
[3]
Newcomb, D.: "The Touch Screen Is Dead (In Acuras), Long Live the Touch Screen (In Other Makes)". http://blogs.edmunds.com/strategies/2008/12/thetouch-screen-is-dead-in-acuras-long-live-the-touch-screen-in-other-makes.html. December 16th 2008, accessed 19/01/09
[4]
"Consumers warm to the touch screen phone" Canalys research release 2007/061. http://www.canalys.com/pr/2007/r2007061.pdf; Accessed 29th May 2009
[5]
Rydstrom, A., Bengtsson, P., Grane, C., Brostrom, R., Agardh, J, Nilsson, J.: "Multifunctional Systems in Vehicles: A Usability Evaluation". Proc. CybErg 2005.
[6]
Burnett, G. E., Porter, J. M.: "Ubiquitous computing within cars: designing controls for non-visual use" International Journal of Human-Computer Studies, 55. 2001. pg 521--531
[7]
Klauer, S. G., Dingus, T. A., Neale, V. L., Sudweeks, J. D., Ramsey, D. J.: "The Impact of Driver Inattention on Near-Crash/Crash Risk: An Analysis Using the 100-Car Naturalistic Driving Study Data". National Highway Traffic Safety Administration Report DOT HS 810 594. April 2006. Pg 99--109
[8]
Peck, J., Wiggins, J.: "It Just Feels Good: Customers' Affective Response to Touch and Its Influence on Persuasion" Journal of Marketing Volume 70, Issue 4. October 2006, Pg 56--69
[9]
Wellings, T., Williams, M., Pitts, M: "Customer perception of switch-feel in luxury sports utility vehicles", Food Quality and Preference, Volume 19, Issue 8, December 2008, Pg 737--746.
[10]
Wellings, T., Williams, Tennant, C: "Understanding customers' holistic perception of switches in automotive human-machine interfaces", Applied Ergonomics, In Press, Available online 17 April 2009.
[11]
MacLean, K. E.: "Designing with haptic feedback". Proceedings ICRA '00: IEEE International Conference on Robotics and Automation, 2000. pg. 783--788.
[12]
Brewster, S., Chohan, F., Brown, L.: "Tactile Feedback for Mobile Interactions". Proceedings of the SIGCHI conference on Human factors in computing systems, 2007. Pg 159--162.
[13]
Poupyrev, I., Maruyama, S., Jun, R.: "Ambient Touch: Designing Tactile Interfaces for Handheld Devices". CHI Letters 4 (2), 2002, pg 51--60
[14]
Serafin, C., Heers, R., Tschirhart, M., Ullrich, C., Ramstein, C.: "User Experience in the U.S. and Germany of In-Vehicle Touch Screens with Integrated Haptic and Auditory Feedback". SAE world congress 2007, 2007-01-0451
[15]
Mattes, S.: "The Lane-Change-Task as a Tool for Driver Distraction Evaluation". In: Strasser, H., Kluth, K., Rausch, H., Bubb, H. (eds.) Quality of Work and Products in Enterprises of the Future, 2003 pg. 57--60.
[16]
Touchscreen Feedback Overview, Immersion Corporation. http://www.immersion.com/products/touchscreen-feedback/index.html. Accessed 1st June 2009
[17]
Stone, H., Sidel, J. L. (eds): "Sensory Evaluation Practices" (Third Edition) 2004. Pg 79--139
[18]
Kern, D., Marshall, P., Hornecker, E., Rodgers, Y., Schmidt, A.: "Enhancing Navigation Information with Tactile Output Embedded into the Steering Wheel". Proceedings of the Seventh International Conference on Pervasive Computing, 2009
[19]
Leung, R., MacLean, K., Bertrlsen, M. B., Saubashik, M.: "Evaluation of Haptically Augmented Touchscreen GUI Elements Under Cognitive Load". Proceedings of the 9th international conference on Multimodal interfaces, 2007, pg 374--381
[20]
Jones, L. A., Lederman, S. J.: "Human Hand Function", Oxford University Press US, 2006. Pg 152--155
[21]
Laurienti, P. J., Burdette, J. H., Maldjian, J. A., Wallace, M. T.: "Enhanced multisensory integration in older adults" Neurobiology of Aging, Volume 27, Issue 8, August 2006, Pg 1155--1163

Cited By

View all
  • (2024)Practical approaches to group-level multi-objective Bayesian optimization in interaction technique designCollective Intelligence10.1177/263391372412413133:1Online publication date: 1-Jan-2024
  • (2024)How Do Different Feedback Modalities Affect Drivers' Attention and Task Performance When Interacting with In-Vehicle Infotainment SystemsProceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3640792.3675731(125-135)Online publication date: 22-Sep-2024
  • (2022)Where's My Button? Evaluating the User Experience of Surface Haptics in Featureless Automotive User InterfacesIEEE Transactions on Haptics10.1109/TOH.2021.313105815:2(292-303)Online publication date: 1-Apr-2022
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
AutomotiveUI '09: Proceedings of the 1st International Conference on Automotive User Interfaces and Interactive Vehicular Applications
September 2009
143 pages
ISBN:9781605585710
DOI:10.1145/1620509

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 September 2009

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. HMI
  2. automotive
  3. haptic feedback
  4. touchscreen

Qualifiers

  • Research-article

Conference

AutomotiveUI '09

Acceptance Rates

Overall Acceptance Rate 248 of 566 submissions, 44%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)35
  • Downloads (Last 6 weeks)1
Reflects downloads up to 30 Jan 2025

Other Metrics

Citations

Cited By

View all
  • (2024)Practical approaches to group-level multi-objective Bayesian optimization in interaction technique designCollective Intelligence10.1177/263391372412413133:1Online publication date: 1-Jan-2024
  • (2024)How Do Different Feedback Modalities Affect Drivers' Attention and Task Performance When Interacting with In-Vehicle Infotainment SystemsProceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3640792.3675731(125-135)Online publication date: 22-Sep-2024
  • (2022)Where's My Button? Evaluating the User Experience of Surface Haptics in Featureless Automotive User InterfacesIEEE Transactions on Haptics10.1109/TOH.2021.313105815:2(292-303)Online publication date: 1-Apr-2022
  • (2022)Creating Meaningful Museums: A Model for Museum Exhibition User ExperienceVisitor Studies10.1080/10645578.2022.2129944(1-23)Online publication date: 11-Nov-2022
  • (2021)STRIVE: String-Based Force Feedback for Automotive EngineeringThe 34th Annual ACM Symposium on User Interface Software and Technology10.1145/3472749.3474790(841-853)Online publication date: 10-Oct-2021
  • (2019)A Theoretical Framework of Haptic Processing in Automotive User Interfaces and Its Implications on Design and EngineeringFrontiers in Psychology10.3389/fpsyg.2019.0147010Online publication date: 26-Jul-2019
  • (2019)Automotive multimodal human-machine interfaceThe Handbook of Multimodal-Multisensor Interfaces10.1145/3233795.3233809(477-522)Online publication date: 1-Jul-2019
  • (2018)Reducing the Attentional Demands of In-Vehicle Touchscreens with Stencil OverlaysProceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3239060.3239061(33-42)Online publication date: 23-Sep-2018
  • (2017)An Evaluation of Touch and Pressure-Based Scrolling and Haptic Feedback for In-Car TouchscreensProceedings of the 9th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3122986.3122997(11-20)Online publication date: 24-Sep-2017
  • (2017)An Evaluation of Input Controls for In-Car InteractionsProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025736(2845-2852)Online publication date: 2-May-2017
  • Show More Cited By

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media