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Student staff: a village philosophy

Published: 11 October 2009 Publication History

Abstract

In institutions of higher education, we seek to engage students in the act and art of life-long learning. We also seek to capture this talent-rich and moldable population to provide support in areas of need. By using a village philosophy, we not only develop a responsible and effective group of student resources, we also teach them to develop others (a lifelong art), simultaneously developing a highly functional and effective support group.
As a manager of students, do you find yourself using the same old phrases: do this, follow directions, don't do that, come in for this shift, etc.? What if the students became vested in the success of their job and their institution? What if they took ownership of the processes they performed? What if they cared about improving and fine-tuning the function of their team so it performed in an outstanding manner?
By utilizing a village philosophy, you go beyond teaching job skills to developing life long learning skills, community values and the ability to work as part of a team. At Illinois Wesleyan, our Help Desk and Service & Repair areas have done just that. Students create their own schedules, advertise positions, interview candidates, make hiring recommendations, and internally correct behaviors. They research, analyze, create and implement methods for improvement based on trends. They contribute to and have ownership of the successes and failures of their particular areas.
Does it really work? What do students say?

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Published In

cover image ACM Conferences
SIGUCCS '09: Proceedings of the 37th annual ACM SIGUCCS fall conference: communication and collaboration
October 2009
342 pages
ISBN:9781605584775
DOI:10.1145/1629501
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 11 October 2009

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Author Tags

  1. staff development
  2. staff management
  3. student development
  4. student management
  5. student staff
  6. student workers
  7. training

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  • Research-article

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SIGUCCS Fall '09
Sponsor:
SIGUCCS Fall '09: ACM SIGUCCS Fall Conference
October 11 - 14, 2009
Missouri, St. Louis, USA

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Overall Acceptance Rate 123 of 170 submissions, 72%

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