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How much is your personal recommendation worth?

Published:26 April 2010Publication History

ABSTRACT

Suppose you buy a new laptop and, simply because you like it so much, you recommend it to friends, encouraging them to purchase it as well. What would be an adequate price for the vendor of the laptop to pay for your recommendation?

Personal recommendations like this are of considerable commercial interest, but unlike in sponsored search auctions there can be no truthful prices. Despite this "lack of truthfulness" the vendor of the product might still decide to pay you for recommendation e.g. because she wants to (i) provide you with an additional incentive to actually recommend her or to (ii) increase your satisfaction and/or brand loyalty. This leads us to investigate a pricing scheme based on the Shapley value [5] that satisfies certain "axioms of fairness". We find that it is vulnerable to manipulations and show how to overcome these difficulties using the anonymity-proof Shapley value of [4].

References

  1. D. Arthur, R. Motwani, A. Sharma, and Y. Xu. Pricing strategies for viral marketing on social networks. In WINE'09, pages 101--112, 2009. Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. J. J. Brown and P. H. Reingen. Social ties and word-of-mouth referral behavior. Journal of Consumer Research, 14(3):350--62, 1987.Google ScholarGoogle ScholarCross RefCross Ref
  3. J. L. Herlocker, J. A. Konstan, L. G. Terveen, and J. T. Riedl. Evaluating collaborative filtering recommender systems. ACM Transactions on Information Systems, 22(1):5--53, 2004. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. N. Ohta, V. Conitzer, Y. Satoh, A. Iwasaki, and M. Yokoo. Anonymity-proof shapley value. Autonomous Agents and Multiagent Systems, pages 927--934, 2008. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. L. S. Shapley. Contributions to the Theory of Games II, chapter A Value for n-Person Games, pages 307--317. Princeton University Press, 1953.Google ScholarGoogle Scholar

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      cover image ACM Other conferences
      WWW '10: Proceedings of the 19th international conference on World wide web
      April 2010
      1407 pages
      ISBN:9781605587998
      DOI:10.1145/1772690

      Copyright © 2010 Copyright is held by the author/owner(s)

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 26 April 2010

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