ABSTRACT
Software companies and organizations increasingly open up their business to other software companies and as a consequence they find themselves in an ecosystem of software companies, developers and partners. These actors, and especially the software organization that is at the core of this ecosystem, are having difficulties in getting insight into this ecosystem and how their actions influence its performance. In this paper a model is presented that describes the key characteristics of a Software Ecosystem. The central hub of a Software Ecosystem can use data on these characteristics to its strategic advantage. This is demonstrated by the use of the model in a case study of a hub in a software ecosystem.
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