Pradeep Buddharaju
Dvijesh Shastri
ABSTRACT
In this article, we extend our previous work [1], which blended gaming in monotonous security tasks to increase operator engagement and enjoyment. Specifically, we expand from a single game presented in [1] to an assortment of games that appeal to different tastes. These include a shooting game, a racket game, and two puzzle games. All games are designed in a way that attracts instead of detracting attention to the monitoring screens. In addition to the game set, we also include a web browser capability symbiotic to the monitoring task. All these applications are tested in a quite realistic pilot experiment, where subjects are monitoring live security feeds. This is in contrast to the experiment on a pre-recorded video feed reported in [1]. The results demonstrate that subject engagement and enjoyment is significantly higher when the monitoring task is multiplexed with imaginative interactive options. This improvement in job satisfaction is achieved without sacrificing performance, as measured by detection of suspicious activities.
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Digital Library
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Index Terms
- Who said monitoring is boring
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