Norah Power
ABSTRACT
The concept of stakeholder is well established in the field of IS, yet the IT person's role as a stakeholder is often ignored because stakeholders on the customer side are, appropriately, regarded as more important than stakeholders on the supplier side. Focusing on various IT stakeholders can give us a fresh perspective on many issues of concern. Tools and techniques for stakeholder analysis, currently trained exclusively on customer-side stakeholders, can possibly lead to useful approaches for analyzing IT roles, including: understanding the skills and abilities needed to succeed in the IT profession, analyzing role profiles, supporting work satisfaction and staff retention, improving individual and team performance, facilitating group-work, particularly (globally) distributed teams. In particular, an analysis of stakeholder relationships can lead to a conceptual framework that will help researchers and educators to understand and communicate the ways IT professionals work with other categories of stakeholders in different development contexts.
- Alexander, I., 2005. "A Taxonomy of Stakeholders: Human Roles in System Development" International Journal of Technology and Human Interaction, (1:1), pp 23--59Google Scholar
Cross Ref
Index Terms
- The IT professional as stakeholder
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