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Feedback to renal transplant patients in a self-management support system

Published: 28 August 2012 Publication History

Abstract

Motivation -- A key function of a future self-management support system (SMSS) for renal transplant patients is to provide feedback about their health status. This study investigates patients' understanding, preference, and trust of such feedback.
Research approach -- Three types of feedback form, namely simplicity, empathy, and empowerment, were designed and tested with 12 non-patients. The task completeness and the participants' preference were compared.
Findings -- The users did trust the empowerment feedback more than other feedback. Furthermore, the feedback types seemed to influence users' ability of reporting their previous days' health status.
Research limitations/Implications -- This research worked out three feedback types and provided insight into their effectiveness and preference. However, the number of participants was small, and they were non-patients, highly educated and relatively young.
Originality/Value -- This research investigated different feedback types for self-management support systems in the healthcare domain.
Take away message -- The different way of presenting the same information might influence users' trust and understanding of their health status.

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  • (2012)Designing and evaluating a self-management support system for renal transplant patientsProceedings of the 30th European Conference on Cognitive Ergonomics10.1145/2448136.2448184(D15-D19)Online publication date: 28-Aug-2012
  1. Feedback to renal transplant patients in a self-management support system

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    cover image ACM Other conferences
    ECCE '12: Proceedings of the 30th European Conference on Cognitive Ergonomics
    August 2012
    224 pages
    ISBN:9781450317863
    DOI:10.1145/2448136
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • EACE: European Association for Cognitive Ergonomics
    • Edinburgh Napier University, UK: Edinburgh Napier University, UK

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 28 August 2012

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    Author Tags

    1. feedback
    2. renal transplant patient
    3. self-management support system
    4. trust
    5. usability

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    ECCE '12
    Sponsor:
    • EACE
    • Edinburgh Napier University, UK
    ECCE '12: European Conference on Cognitive Ergonomics
    August 28 - 31, 2012
    Edinburgh, United Kingdom

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    Overall Acceptance Rate 56 of 91 submissions, 62%

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    • (2012)Designing and evaluating a self-management support system for renal transplant patientsProceedings of the 30th European Conference on Cognitive Ergonomics10.1145/2448136.2448184(D15-D19)Online publication date: 28-Aug-2012

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