Sławomir Ostrowski
ABSTRACT
Geolocation technology is an important element of services in the twenty-first century. The author describes a concept and a case study which presents the conceptual design process of an application for automotive mobile services. This application is aimed to create and enhance positive relationship between the customer and the service provider, both using mobile technologies and geolocation.
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Index Terms
- Interactive geolocation system enhancing user-vendor relationship in automotive services
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