Tsuyoshi Kano
ABSTRACT
Japan International Cooperation Agency (JICA) led a pilot project for the introduction of a bus fare collection system through integrated circuit (IC) card in Bangladesh. The project resulted in not only improved efficiency through systemization and customer satisfaction, but also an unintentional rise in sales and a high evaluation from women. Based on these results, this paper discusses the necessity of an incentive mechanism for employees in addition to anti-corruption measures through systemization, both of which are factors in the success of the introduction of the IC transport card and increased accessibility to women.
- Bertot, John C., Paul T. Jaeger, and Justin M. Grimes. 2010. Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly 27.3, 267.Google Scholar
Cross Ref
- Centre for Policy Dialogue. 2006. Bangladesh Vision 2021, 36Google Scholar
- Japan International Cooperation Agency. 2012. Project Activity Completion Report on the Project for Improving Fare System of Mass-Transportation in Dhaka City Area Through ICT.Google Scholar
- Kaufmann, Daniel. 1997. Revisiting anti-corruption strategies: tilt towards incentive-driven approaches. Corruption and integrity improvement initiatives in developing countries, 80Google Scholar
Index Terms
- Impact of the introduction of IC card transport fare collection system and anti-corruption: case study of a pilot project for a government bus corporation in Bangladesh
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