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What's on your mind?: investigating recommendations for inclusive social networking and older adults

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Published:26 April 2014Publication History

ABSTRACT

Social networking sites (SNSs) are becoming increasingly popular as a method for social interaction. While research has reported benefits associated with components of SNS usage, a digital divide has emerged between younger and older users. SNSs can be useful for communicating with family members and helping one feel digitally included; however, there are a wide range of reasons why many older adults choose not to use this kind of technology. We present a series of user studies investigating the barriers and challenges that SNSs can present to older users. These user studies led to the derivation of user recommendations to mitigate these barriers. The recommendations were then evaluated within a comparative evaluation which involved 25 older adults completing tasks on two interface versions of a simulation SNS. We present the recommendations and the methods of their creation and evaluation. Implications for developers of SNSs are discussed.

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    • Published in

      cover image ACM Conferences
      CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      April 2014
      4206 pages
      ISBN:9781450324731
      DOI:10.1145/2556288

      Copyright © 2014 Owner/Author

      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Association for Computing Machinery

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      Publication History

      • Published: 26 April 2014

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      CHI '14 Paper Acceptance Rate465of2,043submissions,23%Overall Acceptance Rate6,199of26,314submissions,24%

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