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HCI interventions with nonprofit organizations: tactics for effective collaboration

Published: 26 April 2014 Publication History

Abstract

Thirty HCI practitioners participated in a CHI 2011 workshop [7], intending to directly engage with the processes, goals, and challenges of six Vancouver area nonprofit organizations. Analysis of the workshop documentation allowed us to track instances of reciprocal interaction between stakeholders. Findings revealed that various design tactics were productive in enabling collaborators to improve their focus on addressing key challenges in the 2-day workshop. This case study contributes new knowledge -- tactics to conduct and evaluate HCI Design Interventions with nonprofits, as well as helping to expand the emerging intersection of political computing and human-computer interaction.

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ZIP File (case0147-file3.zip)
HCI interventions with nonprofit organizations

References

[1]
Boschman, L. (2013). "Using Video Editing Software as a Qualitative Analysis Tool." 19th Qualitative Health Research Conference, Halifax, N.S. Canada.
[2]
DiSalvo, C. (2012). Adversarial design. The MIT Press.
[3]
DiSalvo, C., Light, A., Hirsch, T., Le Dantec, C. A., Goodman, E., & Hill, K. (2010, April). HCI, communities and politics. In CHI'10 Extended Abstracts on Human Factors in Computing Systems (pp. 3151--3154). ACM.
[4]
Dourish, P. (2010, August). HCI and environmental sustainability: the politics of design and the design of politics. In Proceedings of the 8th ACM Conference on Designing Interactive Systems (pp. 1--10). ACM.
[5]
Goldbard, A. (2006). New Creative Community: The Art of Cultural Development. Oakland CA USA: New Village Press.
[6]
Hirsch, T. (2009). FEATURE Learning from activists: lessons for designers, interactions, v. 16 n.
[7]
Kuznetsov, S., Odom, W., Moulder, V., DiSalvo, C., Hirsch, T., Wakkary, R., & Paulos, E. (2011, May). HCI, politics and the city: engaging with urban grassroots movements for reflection and action. In PART 2-Proceedings of the 2011 annual conference extended abstracts on HCI (pp. 2409--2412). ACM.
[8]
Rabin, M. (1993). Incorporating fairness into game theory and economics. The American economic review, 1281--1302.

Cited By

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  • (2024)Enhancing Reentry Support Programs Through Digital Literacy IntegrationProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660730(2882-2896)Online publication date: 1-Jul-2024
  • (2023)Focusing on the Unfocused: Corresponding Perspectives on Connectivity among Small-scale Non-profit Organizations Working for Street Children in Bangladesh and Their DonorsACM Journal on Computing and Sustainable Societies10.1145/36051501:1(1-29)Online publication date: 22-Sep-2023
  • (2023)From Screens to Projector, Wall, and TVs: Conceptualizing Livestreams as Design Material for Direct and Indirect Viewership ExperiencesProceedings of the ACM on Human-Computer Interaction10.1145/35794897:CSCW1(1-22)Online publication date: 16-Apr-2023
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Published In

cover image ACM Conferences
CHI EA '14: CHI '14 Extended Abstracts on Human Factors in Computing Systems
April 2014
2620 pages
ISBN:9781450324748
DOI:10.1145/2559206
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 April 2014

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Author Tags

  1. community
  2. design intervention
  3. design research
  4. politics
  5. social change
  6. sustainability

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  • Research-article

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CHI '14
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CHI '14: CHI Conference on Human Factors in Computing Systems
April 26 - May 1, 2014
Ontario, Toronto, Canada

Acceptance Rates

CHI EA '14 Paper Acceptance Rate 1,000 of 3,200 submissions, 31%;
Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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CHI 2025
ACM CHI Conference on Human Factors in Computing Systems
April 26 - May 1, 2025
Yokohama , Japan

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Cited By

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  • (2024)Enhancing Reentry Support Programs Through Digital Literacy IntegrationProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660730(2882-2896)Online publication date: 1-Jul-2024
  • (2023)Focusing on the Unfocused: Corresponding Perspectives on Connectivity among Small-scale Non-profit Organizations Working for Street Children in Bangladesh and Their DonorsACM Journal on Computing and Sustainable Societies10.1145/36051501:1(1-29)Online publication date: 22-Sep-2023
  • (2023)From Screens to Projector, Wall, and TVs: Conceptualizing Livestreams as Design Material for Direct and Indirect Viewership ExperiencesProceedings of the ACM on Human-Computer Interaction10.1145/35794897:CSCW1(1-22)Online publication date: 16-Apr-2023
  • (2023)Exploring the digital support needs of caregivers of people with serious mental illnessProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580674(1-16)Online publication date: 19-Apr-2023
  • (2022)Design considerations for a digital service to support prison leaversProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533567(504-516)Online publication date: 13-Jun-2022
  • (2021)The Stakeholder Perspective on Using Public Polling Displays for Civic EngagementProceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech10.1145/3461564.3461585(61-74)Online publication date: 20-Jun-2021
  • (2021)“This is not a free supermarket”: Reconsidering Queuing at Food-sharing EventsProceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech10.1145/3461564.3461582(319-331)Online publication date: 20-Jun-2021
  • (2018)This Changes Sustainable HCIProceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3174045(1-12)Online publication date: 21-Apr-2018
  • (2018)Building MomentumProceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3173984(1-13)Online publication date: 21-Apr-2018
  • (2017)Creativity and design to articulate difference in the conflicted city: collective intelligence in Bogota’s grassroots organisationsAI & SOCIETY10.1007/s00146-017-0716-533:1(147-158)Online publication date: 5-Apr-2017

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