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Redesign workshop: involving software developers actively in usability engineering

Published: 26 October 2014 Publication History

Abstract

In practical usability engineering feedback is only useful if it cost effectively leads to design changes. Several studies have looked into different feedback formats when passing on usability problems to software developers. Research has shown positive results both when providing developers with redesign proposals, and when actively involving software developers in the redesign process. Through facilitation and lecturing in interaction design provided by usability specialists, we wanted to further explorer potential advantages of actively involving developers in a collaborative redesign process. The leading question was: "Can software developers contribute actively to alternative redesign suggestions?" Under the guidance of usability specialists, we found that the developers were able to constructively reconsider the existing design based on a top down approach. In this paper we report a hands-on approach towards running such a redesign workshop.

References

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Bornoe, N. and Stage, J. Usability Engineering in the Wild: How do Practitioners Integrate Usability Engineering in Software Development? In: Sauer, S., et al. (eds.) HCSE 2014. LNCS, vol. 8742, 199--216. Springer, Heidelberg (2014).
[2]
Bruun, A., Jensen, J. J., Skov, M., and Stage, J. Active Collaborative Learning: Supporting Software Developers in Creating Redesign Proposals. In: Sauer, S., et al. (eds.) HCSE 2014. LNCS, vol. 8742, 1--18. Springer, Heidelberg (2014).
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Bruun, A. and Stage, J. Barefoot usability evaluations. Behaviour & Information Technology, (2014).
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Chilana, P. K., Wobbrock, J. O., and Ko, A. J. Understanding Usability Practices in Complex Domains. Proc. CHI 2010, ACM Press, (2010), 2337--2346.
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Høegh, R. T., Nielsen, C. M., Overgaard, M., Pedersen, M. B., and Stage, J. The impact of usability reports and user test observations on developers' understanding of usability data: An exploratory study. International journal of human-computer interaction 21, 2 (2006), 173--196.
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Hornbæk, K. and Frøkjær, E. Comparing usability problems and redesign proposals as input to practical systems development. Proc. CHI 2005, ACM Press, (2005), 391--400.
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Law, E. L.-C. Evaluating the downstream utility of user tests and examining the developer effect: A case study. International Journal of Human-Computer Interaction 21, 2 (2006), 147--172.
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Nørgaard, M. and Hornbæk, K. Exploring the Value of Usability Feedback Formats. International Journal of Human-Computer Interaction 25, 1 (2009), 49--74.
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Wixon, D. Evaluating Usability Methods: Why the Current Literature Fails the Practitioner. interactions 10, 4 (2003), 28--34.

Cited By

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  • (2017)Active Involvement of Software Developers in Usability Engineering16th IFIP TC 13 International Conference on Human-Computer Interaction --- INTERACT 2017 - Volume 1051610.1007/978-3-319-68059-0_10(159-168)Online publication date: 25-Sep-2017
  • (2016)Facilitating redesign with design cardsProceedings of the 28th Australian Conference on Computer-Human Interaction10.1145/3010915.3010921(452-461)Online publication date: 29-Nov-2016
  • (2015)Teaching Software Developers to Perform UX TasksProceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction10.1145/2838739.2838764(397-406)Online publication date: 7-Dec-2015
  • Show More Cited By

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NordiCHI '14: Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational
October 2014
361 pages
ISBN:9781450325424
DOI:10.1145/2639189
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 October 2014

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Author Tags

  1. redesign suggestions
  2. software developers
  3. usability engineering
  4. usability practitioners

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NordiCHI '14

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NordiCHI '14 Paper Acceptance Rate 89 of 361 submissions, 25%;
Overall Acceptance Rate 379 of 1,572 submissions, 24%

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View all
  • (2017)Active Involvement of Software Developers in Usability Engineering16th IFIP TC 13 International Conference on Human-Computer Interaction --- INTERACT 2017 - Volume 1051610.1007/978-3-319-68059-0_10(159-168)Online publication date: 25-Sep-2017
  • (2016)Facilitating redesign with design cardsProceedings of the 28th Australian Conference on Computer-Human Interaction10.1145/3010915.3010921(452-461)Online publication date: 29-Nov-2016
  • (2015)Teaching Software Developers to Perform UX TasksProceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction10.1145/2838739.2838764(397-406)Online publication date: 7-Dec-2015

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