research-article

Friendship Maintenance in the Digital Age: Applying a Relational Lens to Online Social Interaction

Authors:

Irina Shklovski,

Louise Barkhuus,

Joseph 'Jofish' KayeAuthors Info & Claims

CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing

Pages 1477 - 1487

https://doi.org/10.1145/2675133.2675294

Published: 28 February 2015 Publication History

Abstract

HCI research has explored mobile technologies to support social activity and to support greater feelings of connectedness. Much of this has focused on different mobile devices, individual preferences and modes of use. Yet social activity and connectedness are about ongoing enactments of relationships across technologies. We propose the relational lens as a way to include a notion of relational tension in addition to individual preferences in the design and analysis of mobile communication technologies. We discuss three strategies people use to manage tensions in their relationships: selection, segmentation and integration. Our data show that use of social technologies can at times destabilize social relations and occasion relational tensions, forcing users to renegotiate how they enact these relationships.

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Bjørn PBusboom JDuckert MBødker SShklovski IHoggan EDunn KMu QBarkhuus LBoulus-Rødje N(2024)Achieving Symmetry in Synchronous Interaction in Hybrid Work is ImpossibleACM Transactions on Computer-Human Interaction10.1145/364861731:4(1-34)Online publication date: 19-Sep-2024
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Index Terms

Friendship Maintenance in the Digital Age: Applying a Relational Lens to Online Social Interaction
1. Human-centered computing

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cover image ACM Conferences

CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing

February 2015

1956 pages

ISBN:9781450329224

DOI:10.1145/2675133

General Chairs:
Dan Cosley
Cornell University, USA
,
Andrea Forte
Drexel University, USA
,
Program Chairs:
Luigina Ciolfi
Sheffield Hallam University, UK
,
David McDonald
University of Washington, USA

Copyright © 2015 ACM.

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Published: 28 February 2015

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CSCW '15: Computer Supported Cooperative Work and Social Computing

March 14 - 18, 2015

BC, Vancouver, Canada

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CSCW '15 Paper Acceptance Rate 161 of 575 submissions, 28%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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https://dl.acm.org/doi/10.1145/3648617
Li LFreeman GKnijnenburg B(2024)Beyond Just Money Transactions: How Digital P2P Payments (Re)shape Existing Offline Interpersonal RelationshipsProceedings of the ACM on Human-Computer Interaction10.1145/36373018:CSCW1(1-36)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637301
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