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Understanding User Beliefs About Algorithmic Curation in the Facebook News Feed

Published:18 April 2015Publication History

ABSTRACT

People are becoming increasingly reliant on online socio-technical systems that employ algorithmic curation to organize, select and present information. We wanted to understand how individuals make sense of the influence of algorithms, and how awareness of algorithmic curation may impact their interaction with these systems. We investigated user understanding of algorithmic curation in Facebook's News Feed, by analyzing open-ended responses to a survey question about whether respondents believe their News Feeds show them every post their Facebook Friends create. Responses included a wide range of beliefs and causal inferences, with different potential consequences for user behavior in the system. Because user behavior is both input for algorithms and constrained by them, these patterns of belief may have tangible consequences for the system as a whole.

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    • Published in

      cover image ACM Conferences
      CHI '15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems
      April 2015
      4290 pages
      ISBN:9781450331456
      DOI:10.1145/2702123

      Copyright © 2015 ACM

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      Publication History

      • Published: 18 April 2015

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      CHI '15 Paper Acceptance Rate486of2,120submissions,23%Overall Acceptance Rate6,199of26,314submissions,24%

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