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What can I say?: evaluating a spoken language interface to Email
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Source Conference on Human Factors in Computing Systems archive
Proceedings of the SIGCHI conference on Human factors in computing systems table of contents
Los Angeles, California, United States
Pages: 582 - 589  
Year of Publication: 1998
ISBN:0-201-30987-4
Authors
Marilyn A. Walker  ATT Labs Research, 180 Park Ave., D188, Florham Park N.J.
Jeanne Fromer  ATT Labs Research, 180 Park Ave., D188, Florham Park N.J.
Giuseppe Di Fabbrizio  ATT Labs Research, 180 Park Ave., D188, Florham Park N.J.
Craig Mestel  ATT Labs Research, 180 Park Ave., D188, Florham Park N.J.
Don Hindle  ATT Labs Research, 180 Park Ave., D188, Florham Park N.J.
Sponsor
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
Publisher
ACM Press/Addison-Wesley Publishing Co.  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 3,   Downloads (12 Months): 48,   Citation Count: 14
Additional Information:

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Brennan S., and Hulteen E., Interaction and Feexiback in a Spoken Language System. Knowledge-Based Systems, 8, (2,3). 1995.
 
2
Candace Kamm, User Interfaces for voice applications, Voice communication between humans and machines, National Academy Press, Washington, DC, 1994
 
3
Marx, M., Toward Effecave Conversational Messaging,, M1T Media Lab Masters Thesis, 1995.
 
4
Sharon L. Oviatt , Philip R. Cohen , Michelle Wang, Toward interface design for human language technology: modality and structure as determinants of linguistic complexity, Speech Communication, v.15 n.3-4, p.283-300, Dec. 1994
 
5
Walker M., Hindle D., Fromer J., Di Fabbrizio G, and Mestel C. Evaluating competing agent strategies for a voice email agent. In Proceedings of the European Conference on Speech Communication and Technology, EUROSPEE H97. 1997
 
6
Marilyn A. Walker , Diane J. Litman , Candace A. Kamm , Alicia Abella, PARADISE: a framework for evaluating spoken dialogue agents, Proceedings of the eighth conference on European chapter of the Association for Computational Linguistics, p.271-280, July 07-12, 1997, Madrid, Spain
 
7
Marilyn Walker , Steve Whittaker, Mixed initiative in dialogue: an investigation into discourse segmentation, Proceedings of the 28th annual meeting on Association for Computational Linguistics, p.70-78, June 06-09, 1990, Pittsburgh, Pennsylvania  [doi>10.3115/981823.981833]
 
8
Steve Whittaker , Phil Stenton, User studies and the design of natural language systems, Proceedings of the fourth conference on European chapter of the Association for Computational Linguistics, p.116-123, April 10-12, 1989, Manchester, England  [doi>10.3115/976815.976831]
 
9
Nicole Yankelovich , Gina-Anne Levow , Matt Marx, Designing SpeechActs: issues in speech user interfaces, Proceedings of the SIGCHI conference on Human factors in computing systems, p.369-376, May 07-11, 1995, Denver, Colorado, United States  [doi>10.1145/223904.223952]

CITED BY  14
Markku Turunen, Adaptive interaction methods in speech user interfaces, CHI '01 extended abstracts on Human factors in computing systems, March 31-April 05, 2001, Seattle, Washington
David G. Novick , Candace Kamm , Nils Dahlbäck, Natural-language interfaces, CHI '00 extended abstracts on Human factors in computing systems, April 01-06, 2000, The Hague, The Netherlands
Taja Weatherspoon , Kevin Bartholomew, A study of user responses in a spoken language system with implicit confirmation, Proceedings of the 38th annual on Southeast regional conference, April 07-08, 2000, Clemson, South Carolina
Ronald Rosenfeld , Dan Olsen , Alex Rudnicky, Universal speech interfaces, interactions, v.8 n.6, p.34-44, Nov./Dec. 2001
Jamie Pearson , Jiang Hu , Holly P. Branigan , Martin J. Pickering , Clifford I. Nass, Adaptive language behavior in HCI: how expectations and beliefs about a system affect users' word choice, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
Chris Schmandt , Kwan Hong Lee , Jang Kim , Mark Ackerman, Impromptu: managing networked audio applications for mobile users, Proceedings of the 2nd international conference on Mobile systems, applications, and services, June 06-09, 2004, Boston, MA, USA
 
Diane J. Litman , Marilyn A. Walker , Michael S. Kearns, Automatic detection of poor speech recognition at the dialogue level, Proceedings of the 37th annual meeting of the Association for Computational Linguistics on Computational Linguistics, p.309-316, June 20-26, 1999, College Park, Maryland
Erik Frøkjær , Morten Hertzum , Kasper Hornbæk, Measuring usability: are effectiveness, efficiency, and satisfaction really correlated?, Proceedings of the SIGCHI conference on Human factors in computing systems, p.345-352, April 01-06, 2000, The Hague, The Netherlands
 
Marilyn A. Walker , Jeanne C. Fromer , Shrikanth Narayanan, Learning optimal dialogue strategies: a case study of a spoken dialogue agent for email, Proceedings of the 17th international conference on Computational linguistics, p.1345-1351, August 10-14, 1998, Montreal, Quebec, Canada
Karen Ward , David G. Novick, Hands-free documentation, Proceedings of the 21st annual international conference on Documentation, October 12-15, 2003, San Francisco, CA, USA
 
Marilyn Walker , Candace Kamm , Diane Litman, Towards developing general models of usability with PARADISE, Natural Language Engineering, v.6 n.3-4, p.363-377, September 2000
 
M. Turunen , J. Hakulinen , K.-J. Räihä , E.-P. Salonen , A. Kainulainen , P. Prusi, An architecture and applications for speech-based accessibility systems, IBM Systems Journal, v.44 n.3, p.485-504, August 2005
 
Marie-Luce Bourguet, Towards a taxonomy of error-handling strategies in recognition-based multi-modal human-computer interfaces, Signal Processing, v.86 n.12, p.3625-3643, December 2006
 
Clare-Marie Karat , John Vergo , David Nahamoo, Conversational interface technologies, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS
      H.4.3 Communications Applications
          Subjects: Electronic mail

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Natural language; Evaluation/methodology

  I. Computing Methodologies
  I.2 ARTIFICIAL INTELLIGENCE
      I.2.1 Applications and Expert Systems
          Subjects: Natural language interfaces


General Terms:
Design, Experimentation, Human Factors, Languages, Measurement, Performance, Theory


Keywords:
Email interfaces, initative, spoken language interfaces

Collaborative Colleagues:
Marilyn A. Walker: colleagues
Jeanne Fromer: colleagues
Giuseppe Di Fabbrizio: colleagues
Craig Mestel: colleagues
Don Hindle: colleagues

Peer to Peer - Readers of this Article have also read:

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